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Universal Print Connector App browser is not supported in Windows Server 2022
I'm trying to install the Universal Print Connector app on a VM running Windows Server 2022 and am getting the message below. It seems that the app is using IE despite Edge being the default browser. AI recommended using WebView2 Runtime to fix this however I had no success with that. Any solutions would be very much appreciated!willrsSep 09, 2025Copper Contributor24Views0likes0CommentsCustom forms broken since last update
We use custom forms to print custom paper sizes. Settings were working fine before last month and now (since the current rollout) they're broken. Settings can no longer be selected. I'm so tired of MS rolling out half baked updates for this product and breaking our environment. I have enough on my plate as it is. We pay good money for the licensing. Get this fixed.chugJul 28, 2025Copper Contributor121Views0likes2CommentsSecure release QR code from iPad
We have successfully configure universal print and have secure release setup. This is working fine from an android phone and iPhone using the M365 app which needs to be installed. Scan the QR code, finds the printer and job is released. However when scanning the QR code from an iPad using the same version of the M365 app this doesn't work. The QR scan opens the M365 app but doesn't find the printers as it does on the mobile versions. It just lands on the co-pilot page. If you scan the QR code from the iPad and get safari to open the link, rather than M365 Co pilot app, but I get the message "Currently secure release of print jobs is not supported on this device" Can I confirm that this is not supported from an iPad as it works from an iPhone on the same software version. Will support be added to the M365 Copilot for iPad release. IOS says it is supported but not clear if this is only Phones that are supported? Many thankssalis123Jul 24, 2025Copper Contributor84Views0likes1CommentUniversal Print for BYOD and Contractor printers
Can we have a new role that is one-time use for adding one printer to UP? Many large organizations have remote workers that already have a printer (e.g. employees, contractors or even franchisees). These organizations want to allow users to print on their own existing (personal) printer but have visibility and management of their print jobs. They want to re-use these existing assets to be more environmentally friendly and be more cost effective. This is especially common for organizations using Azure Virtual Desktop or Windows 365. One way to achieve this is to use the UP connector and convert any BYOD attached printer to a UP one. Yes, this will also require support for Windows 11 Home BYOD also, but let's address the contractor Windows 11 Pro devices first. The challenge is it requires Printer Administrator or Global Admin privileges to install the UP connector, and organizations will not give end users this access. The alternative is to do the old school method of setting up a "managed printer" and shipping it to the end user, but then there is no re-use of existing printers and there is even more management overhead.120Views0likes1CommentVery Frustrating that MS says Universal Print connector is available in preview but it is not
I spoke to a Microsoft tech - showed him the docs where it says Universal Print connector is in preview but it really isn't. If anyone knows a way to accomplish printing besides send to eprint or combo PAC and PAD and no third party connector, I'm all ears. Documentation below leads you to believe you can do it:lledererJun 06, 2025Copper Contributor355Views1like9CommentsRicoh printer not printing jobs larger than 20Mb
New Ricoh C4510 Printer... smaller documents prints perfectly. The only information about failed job is a "Aborted" state in the universal print job list We are using the integrated Ricoh universal print connector integrated in the machine ("App for universal print" (https://www.ricoh-usa.com/en/app-for-universal-print) We have other two konica printers that can print the same print job perfectly (connected to universal print using the konica integrated app) Any help? ThanksprofetadelmusMay 28, 2025Copper Contributor149Views1like1CommentUniversal Print queries
Some simple queries but just wanted some clarification before confirming with the customer. Connector for printers that aren't cloud ready, is it accurate that this is included in the license and there is no additional cost for this? Zebra printers with lots of different label sizes, how user friendly is this set up? Jobs to be very clear if an operator prints a label but wants 99 of that label, this is classified as one job?RJ1982May 23, 2025Copper Contributor47Views0likes0CommentsHow do you implement the "Printer Technician" role?
Within the documentation, there is brief mention of the existence of the "Printer Technician" role and that it can be delegated to manage certain printers. However, I've yet to find documentation or any configuration within the Universal Print portal to actual make use of it. Where is the documentation and how do we delegate management to a "Printer Technician"?BrandonJ365May 21, 2025Brass Contributor113Views0likes2CommentsFile >Print experience from 365 web apps (other than Excel)
Are there plans to bring the same File >Print experience from the Excel web app to the other 365 web apps (e.g. Word) for printing to universal print cloud printers? Choosing the print option from Excel produces a sidebar with a drop-down selector that shows every Universal printer the user has access to. There's no need to add the printer to the host OS first. In contrast, choosing File >Print from the Word web app renders a PDF and then uses the browser's native print UI to select from a choice of local-only printers. There is no option to access cloud printers unless they've first been added to the local system. On a Windows device this is merely an inconvenience but on a ChromeOS device this means the difference between being able to print and not. There is a work around available, you can use the OneDrive web client to print a Word document. The OneDrive web client does at least offer the ability to search for (and print to) any the Universal printers you have access to, and does not first require they be configured as local printer. But the UI is objectively worse than the Excel print UI which will show you your entire list of available printers. The OneDrive web client requires that you know a portion of the device name to first perform a search for it. The Word web app doesn't even give you that option, there's no option to print to a cloud printer. The Excel print UI needs to be incorporated into any/all of the 365 web apps that support printing.GMulhernMay 16, 2025Copper Contributor160Views0likes1Comment
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