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Very Frustrating that MS says Universal Print connector is available in preview but it is not
I spoke to a Microsoft tech - showed him the docs where it says Universal Print connector is in preview but it really isn't. If anyone knows a way to accomplish printing besides send to eprint or combo PAC and PAD and no third party connector, I'm all ears. Documentation below leads you to believe you can do it:
Ricoh printer not printing jobs larger than 20Mb
New Ricoh C4510 Printer... smaller documents prints perfectly. The only information about failed job is a "Aborted" state in the universal print job list We are using the integrated Ricoh universal print connector integrated in the machine ("App for universal print" (Microsoft Universal Print Application | Ricoh USA | Ricoh USA) We have other two konica printers that can print the same print job perfectly (connected to universal print using the konica integrated app) Any help? Thanks
Universal Print queries
Some simple queries but just wanted some clarification before confirming with the customer. Connector for printers that aren't cloud ready, is it accurate that this is included in the license and there is no additional cost for this? Zebra printers with lots of different label sizes, how user friendly is this set up? Jobs to be very clear if an operator prints a label but wants 99 of that label, this is classified as one job?
How do you implement the "Printer Technician" role?
Within the documentation, there is brief mention of the existence of the "Printer Technician" role and that it can be delegated to manage certain printers. However, I've yet to find documentation or any configuration within the Universal Print portal to actual make use of it. Where is the documentation and how do we delegate management to a "Printer Technician"?File >Print experience from 365 web apps (other than Excel)
Are there plans to bring the same File >Print experience from the Excel web app to the other 365 web apps (e.g. Word) for printing to universal print cloud printers? Choosing the print option from Excel produces a sidebar with a drop-down selector that shows every Universal printer the user has access to. There's no need to add the printer to the host OS first. In contrast, choosing File >Print from the Word web app renders a PDF and then uses the browser's native print UI to select from a choice of local-only printers. There is no option to access cloud printers unless they've first been added to the local system. On a Windows device this is merely an inconvenience but on a ChromeOS device this means the difference between being able to print and not. There is a work around available, you can use the OneDrive web client to print a Word document. The OneDrive web client does at least offer the ability to search for (and print to) any the Universal printers you have access to, and does not first require they be configured as local printer. But the UI is objectively worse than the Excel print UI which will show you your entire list of available printers. The OneDrive web client requires that you know a portion of the device name to first perform a search for it. The Word web app doesn't even give you that option, there's no option to print to a cloud printer. The Excel print UI needs to be incorporated into any/all of the 365 web apps that support printing.Question: What is the behind-the-scenes process when a network printer is installed?
Quick background: I work for an MSP providing Tier I support to Ricoh printers at a large healthcare facility. The enterprise has not moved to Universal Print - yet. I want to better understand the end-to-end process as it is now as I'm sure it will help me when the client begins to adopt Universal Printing. We have a mix of Windows 10 and 11 computers. They still use a print server and I recently had most of the Ricoh printers on it updated so they are associated with the PCL6 V4 Universal Print Driver from Ricoh. There are still a few left with either model specific V3 PCL drivers or the PCL6 Universal Print Driver (which is V3, too). However, the only V4 drivers on the computers are those built into the OS - Point and Print or Enhanced Point and Print from Microsoft. Users aren't allowed to install print drivers from Windows Update. Here's what I think is the process behind-the-scenes: User navigates to Printers & Scanners and clicks Add Printer. User selects the printer and it's installed. The print driver for that printer is associated by the OS searching in C:\Windows\System32\DriverStore\FileRepository for a folder (either oem..... or prnms.......) that is the most compatible. Hopefully its a driver from Ricoh (in my case) but it may be the Microsoft Point and Print driver. When the user attempts their first print with the new printer, some of the contents of the folder above (DLL files primarily) are moved or copied [I'm unsure which] to C:\Windows\System32\spool\drivers\x64\3. I think this is how it works for both V3 and V4 print drivers but would like clarification. I'm aware that the INF file is copied to C:\Windows\INF, and that CAB files for at least some of the installed printers are located in C:\Windows\System32\spool\drivers\x64\PCC. I don't understand the purpose for either of these. As for the process as I described it above, I'd appreciate any and all feedback so that I can better understand the process.
Printer Sharing Fails for all printers
Just ran into a situation where I cannot share any printers. After I've registered the printer on my connector, I can see the printer on the Azure portal as usual. However when I go share it, I get the error Same thing happens with other unshared printers. I also checked and the printer share names do not exist already. Any ideas?
