Forum Discussion
Secure release QR code from iPad
We have successfully configure universal print and have secure release setup. This is working fine from an android phone and iPhone using the M365 app which needs to be installed. Scan the QR code, finds the printer and job is released.
However when scanning the QR code from an iPad using the same version of the M365 app this doesn't work. The QR scan opens the M365 app but doesn't find the printers as it does on the mobile versions. It just lands on the co-pilot page.
If you scan the QR code from the iPad and get safari to open the link, rather than M365 Co pilot app, but I get the message "Currently secure release of print jobs is not supported on this device" Can I confirm that this is not supported from an iPad as it works from an iPhone on the same software version. Will support be added to the M365 Copilot for iPad release.
IOS says it is supported but not clear if this is only Phones that are supported?
Many thanks
1 Reply
Contacted Microsoft and finally got a response to say this is currently not support on iPad only can be released with phones. Nothing on roadmap to say this is coming but i think should be a feature.
They need to update the documentation as not clear that it's not supported.
