Forum Widgets
Latest Discussions
Windows 11 January 2026 update breaks universal print
Hi: I had logged this ticket with Microsoft support on January 18th when the problem started. However, today they closed the case without notifying me. When I followed up to see why it had been closed. They did not consider this a break fix, and nobody else has reported the issue. I want to find out if this is true. I'm sure Azure Universal Print is used by a large number of customers. We have been using Azure Universal Print for well on three years without any issues, until Microsoft released the KB5077744 (OS Builds 26200.7627 and 26100.7627). We use a staggered update schedule, so not all computers receive the update. As soon as machines started to receive it, printing errors started to show the errors when trying to print: When trying to view printer properties Machines who never received the update could still print. Here are the errors we see when selecting or printing to a universal printer. The only thing mentioned about this update regarding printing was no new third-party drivers would be added to Windows Update. Operation could not be completed (error 0x00000003) The system cannot find the path specified when trying to print. AND The ‘Universal Print Class Driver’ printer driver is not installed on this computer. Some printer properties will not be available….. Sorry, I tried to attach pictures, but it would not let me post. Ill see if I can add them after the initial post. Microsoft support had a look in Print Management on a Windows 11 machine to see the version of the Universal Print Class Driver on machines that could and could not print. On a computer that could not print (10.0.26100.7627). On a computer that can print and never received the updates (10.0.26100.7623): Since then, we have built some new computers that just received the OOB patch released on January 28th (KB5074752) and they have no issues printing. The only other difference was the computer received 25H2. However, I tried 25H2 on a broken computer, and it had no impact. Just to make sure.
Universal Print on Windows 11 Shared Multi-User Device
Hello, We are using Universal Print all over our higher ed environment. For the most part, it has been working great when printers are deployed through Intune. We have discovered an issue recently when we try to use Universal Print on our Shared Multi-User Devices (such as computer labs). We recently upgraded all of these computers to new Windows 11 devices. The per-user Universal Printers do not seem to always show up on each user's profile. Around 40% of the time, when a user logs in, they get NO Universal Printers. In Intune, sometimes they get a 500 error code (see attached picture). On the device's event viewer, the error is something like this error code: "SetChannelOAuth failed. hr: 0x8001012d".Konica Universal Print App
Looking for others that are using this app. It seems the app crashes weekly on various models (C300i with latest firmware). We can resume printing by logging in with admin access and re-enabling the app. We also see other issues like jobs printing (output produced) but not going to a completed state. These have been sitting like this for about 30 minutes. When this happens, we have to reboot the printer. We got nowhere working with our local support vendor. We're trying to get national support involved.Problems with printing
Hello, I am adding a new printer to Universal Print using a Ezeep-adapter. I print on a Win10 22H2 machine and everything is fine, then I print on a 24H2 or 25H2 Windows 11 pro it does not work. We get this error opening printer settings in the eventlog GetIntegerPairValue (pdf-k-octets-supported) - not an integer pair type: 0x12 Any ideas?Slow Printing HP Futuresmart 5.9.0.2
Hello everyone, I am testing Universal Print with an HP MFP running Futuresmart 5.9.0.2, and overall I find it quite interesting 😀 However, it is extremely difficult to get support from printer manufacturers, and there is very little feedback or shared experience available 😢 During my tests, I noticed internal processing delays (=DownloadTime–FinalTime) on the HP MFP that vary without any apparent Reason (printing PDF from W11/EDGE and content-type is Application/PDF). In addition, I observed significant differences in internal processing time for certain documents (such as plans) between Universal Print Cloud printing and direct TCP/IP 9100 printing. The delay increases from 2 minutes of processing to 3 minutes. I contacted HP support, but it is very complicated to get assistance regarding Universal Print. Do you have any insights? How should I proceed? Thank you in advance, and have a great day ☀️
Removing an old Universal Print printer automatically and printing issues
Hi smart people of the Microsoft Community Hub, I have a requirement to remove a particular old Universal Print printer on all Windows devices automatically (via an MDM solution such as Microsoft Intune). As the printer is mapped via Intune originally, I tried to just simply remove the printer from the Intune configuration policy but the printer stays mapped. I checked for PowerShell cmdlets that would help to automate this process, but the Universal Print PowerShell module has very limited documentation and it does not seem to support unattended removal of a Universal Print printer via PowerShell script. In addition, I have another issue relating to printing where Universal Print print jobs may sometimes print off 20 or more pages of Wingdings characters. The only pattern I've noticed with this is that it is related specifically to PDF files. If Universal Print wasn't involved I'd chalk this up to a printer driver issue or mismatch, but I don't know how to troubleshoot this specifically on Universal Print. The printer models that have had this issue are HP LaserJet MFP H577, LaserJet MFP M578 and LaserJet MFP M633. Please can you assist me with either issue? Thanks!
Unversal print & Azure virtual desktop (pooled/multisession)
Hello all, We have Univeral print(UP) setup, and i want to introduce it into our AVD setup that is running 24h2-multisession. Now normally a UP printer is mapped via Intune or GPO as i understood. But in multisession OS the Intune user configuration is not applicable to the multisession OS... and GPO is not a option here. so i was thinking of creating a scripted action to map the univeral printer(s) but i cant find any way to map a univeral printer via scripting(thinking to run it as-user) Redirection of printer from local device is not a option here https://learn.microsoft.com/en-us/universal-print/fundamentals/universal-print-avd any help is much appreated
How does a Universal Print Ready Printer communicate with IPP infrastructure printer?
The Universal Print Ready Printer is acting as an IPP proxy, is it correct? According to PWG 5100.18, the IPP proxy inside a printer should send Update-Output-Device-Attributes to the Infrastructure printer. After obtaining Device Access Token following https://learn.microsoft.com/en-us/universal-print/hardware/universal-print-oem-printer-device-token , which URL is used to post Update-Output-Device-Attributes with that device access token?Fetch jobs for printer
Hello everyone, we`ve managed to register and fetch a device/access token described at https://docs.microsoft.com/en-us/universal-print/hardware/universal-print-oem-printer-registration. The next step would be to use these tokens to fetch jobs which were sent to this printer. Do i have to use the "normal" graph API endpoints to fetch these jobs? Or is there another way to fetch the jobs for the registered printer? Thanks Dennis
