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Will a partial upgrade retain the "with Teams" rights?
[edited] What will happen when doing a partial upgrade from O365 E3 --> M365 E3? The FAQ shows that when upgrading from eg. O365 E3 --> M365 E3, the customer can retain their 'with Teams' rights. [confidential document - snapshot removed} But how would that work with a partial upgrade for example? Partial upgrades in NCE create a new subscription line. Would it still be possible to do a partial upgrade to an higher SKU and still retain the 'with Teams' rights? Cheers, MartijnPrice increase D365 Sandboxes - did I miss something?
Dear all last week, we received this mail regarding a tier 5 Sandbox and its pricing: I know about the upcoming price update as from October 1 but a) it is not October yet and b) this SKU was not announced to be increased at all. Is this a mistake in Microsoft's billing system? (almost impossible - ok, sarcasm off now) Thanks for your inputs cheers DanielPrice increase October - what will we get?
Dear community - and hopefully also Microsoft employees we are facing the price increase in October and do still not know, what prices we (our customers) our going to get. I have checked the October preview price list this morning but did only find a few SKUs in there. Am I missing something? Here is an overview of the "to-us-relevant" SKUs. Highlighted the ones I have found in the preview. Any other way to find correct information? Be aware this is Swiss Francs - so "your" currency/price will probably be slightly different. Also quite funny that the percentages of the increase varies quite a bit - I'll keep my sarcastic comments for me now... any input/help would be very much appreciated since we would like to tell our customers, whats going on... cheers Daniel
Issue ordering certain nonprofit SKUs in Partner Center
Hi , Was wondering if others are also experiencing this issue, or if it's a know bug from Microsoft. At the moment we're not able to purchase certain nonprofit SKUs in CSP due to issues with nonprofit migrating towards NCE. Example, we're trying to purchase Defender for Office 365 P1. This SKU is not available in Legacy CSP anymore, only in NCE. But as soon as we try to purchase we get the error that nonprofit in NCE is not available yet and has been postponed till March (see announcement: December 2023 announcements - Partner Center announcements | Microsoft Learn). This causes us to be unable to purchase this SKU at all! This applies to both DfO365 P1 and P2, as well as Teams Phone Standard for as far as I can see, but maybe some other SKUs as well. Other nonprofit SKUs, eg. M365 Business Premium, work perfectly fine as they're still available in Legacy CSP. But some SKUs seem to have been moved towards NCE already, but are also blocked from being purchased till March Already contacted Partner Center support, but they can't help... "If partner center shows that you can only purchase the license starting March 2024, then it is working as expected". This really isn't working by design 🤣 Any idea's on a fix? Is this a bug/issue in Partner Center? When will we be able to purchase these SKUs again? (hope we don't need to wait till March) Which SKUs are also impacted? Cheers, Martijn
Welcome to the New Microsoft Partner Community for the New Commerce Experience - NCE!
re-posting as a friendly reminder When Partners post inquires related to pricing, licensing, and incentives for the CSP Program, within 48 business hours and as long as the Team is not out of the office, the Licensing Concierge will: Provide guidance to the correct information and provide best practices and tips on how to better locate content related to CSP licensing questions. Clarify the licensing policies and procedures for products & services under the CSP program. Clarify promotions, pricing, and incentives under the CSP program. Report discrepancies in Microsoft Licensing Guide and/or other Microsoft documentation. The Licensing Concierge is unable to assist with tenant related inquiries or provide technical support. If you require technical assistance, the preferred path is to utilize the information in Partner Center. If further assistance is needed, Partners can then open a support ticket in Partner Center. Partners that do not yet use Partner Center can sign into the Support page on the Microsoft partner website at partner.microsoft.com/Support to see their support options. Alternatively, CSP Partners you may want to consider purchasing an Action Pack where you will be provided with technical advisory hours, including personalized guidance from Microsoft technical consultants, to help you with onboarding, presales, or deep technical scenarios. Microsoft Action Pack Regards, Microsoft Licensing Concierge
