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BizApps Benefit -D365 Finance for IUR qualifies as base for an attach license?
Hello With the upcoming D365 Finance and Operations user license validation, we expect to see some of our users required to get an SCM license. In this case, we have 100 D365 Finance for IUR licenses through the benefits package. Would they qualify as the base license for SCM Attach licenses? TIA
BTC 3 enrollment eligibility
Hello, a company wants to join Bridge to the Cloud 3 next year. They are starting with 40 users and then scaling up to 120 users after migration. For the migration phase, they want to book 10 CSP users before joining the promotion. How should the following passage from the FAQ be interpreted? Are 10 users compliant for the preliminary project because they are scaling up to 120 users, or only 4 because they are only booking 40 licenses at the start of the promotion? Q3: Can customers who licensed a small quantity of Dynamics 365 online licenses for testing enroll in this promotion? A: Use of a free trial offer (prior to BTC3 enrollment) does not impact eligibility for this BTC3 promotion. Although customers with prior paid online licenses of the same product are normally ineligible for this promotion, as an exception, such customers are not excluded if their peak number of paid Dynamics 365 online full users to date does not exceed 10% of the number of full users that will be licensed at BTC3 enrollment. Thanks in advance!
Cannot sync Country when connecting greenfields D365 BC <-> Dataverse (and onto D365 Sales)
Hey, sorry for the very newbie question, but everyone has to start somewhere! I get this cryptic incantation when trying to connect an essentially greenfields D365 BC (a small bit of progress through assisted setup) and a similarly vanilla D365 Sales instance, using the very latest updates on 2025 wave 2 (like I've applied this weeks coming update and any and all of the background app updates etc afaik is totally up-to-date at 28 Sep 2025 - maybe this is new and because we're living bleeding edge, may possibly be a heads up for someone out there, I really dont know. Cannot sync Country when connecting greenfields D365 BC <-> Dataverse (and onto D365 Sales) - Business Process Error: Choice member name to[o] long. dyn365bc_countryregionaddressformat_v2_0.City_x002B_County_x002B_Post_x0020_Code_x0020__x0028_no_x0020_commax0029 When performing the Dataverse connection and trying to enable all of the available fields, the above error message appears, and no matter what the dropdown is set to, the choice in the error doesn't seem to change, in PowerApps, in Choices, is no entries for 'dyn365bc_country' (but plenty of others), has been setting up for a day and a half half sync'ed, country not published nor trying, but seemingly leaving some of the rest in limbo. I asked CoPilot, ChatGPT et al and poked around without coming up with anything, didnt pass the google test, thought maybe an MS Call, but we try not to take the mickey and at least try first
Partner Registration Penalty Box
I'm trying to register as a partner but getting an error stating "http://www.microsoftintegrity.com/. We engage in a rigorous set of evaluation and certification processes; as a result your request was blocked. If you require further information please reach out to https://go.microsoft.com/fwlink/p/?linkid=868372 with reference number: XXXXXXX" The problem is I can't get into the Partner Portal, as I'm not yet a partner, to raise said support request. I've tried to request resolution through Office 365 portal, hoping they'd facilitate contact with partner support but they seem to be confused as to how to facilitate the connection. I have no clue why I'm getting this error as I use the DUNS lookup to provide company information. I've also entered it in by hand. Would love to become a Microsoft partner with my venture but need some support to overcome this "penalty box" Anyone have ideas?CSP potential customer on MCA multitant/ shareholding
Hello, Thank you for the opportunity to write about this. We have a request where a customer would like to implement Dynamics 365 Finance and Operations on a multi-tenant basis. However, there are now the challenges that the customer wants to map several holdings of his company network in his productive environments. Is this a license violation if the customer includes company holdings from his company network, as shown in the diagram? In my opinion, it is clear from the MCA that the customer cannot license company A in his tenant under CSP in the case of minority shareholdings. Is this correct? AS employees of companies B and C provide services for company A, the customer would like a one- tenant solution Is it possible to reach an agreement with Microsoft for this company construct without concluding an EA? Thank you!
Maximum No. of Users for Performance
Hi, We are migrating a customer from Business Central 21 on premise to Business Central SaaS. They currently have 1,100 users and a database that is roughly 1TB (When migrate to SaaS it is roughly 450GB). They are concerned by Microsoft documentation and various links from third parties that say best performance is 300 users (https://dmsiworks.com/faqs/how-many-users-can-business-central-support#:~:text=While%20there%20isn%E2%80%99t%20a%20fixed%20upper%20limit%20on,configuration%2C%20customization%2C%20and%20usage%20patterns%20of%20your%20business.) and (https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/service-scalability#users). Is there a set limit that affects performance of the infrastructure? ThanksClaiming EA customers -> always claim TWICE!!
In the last couple of weeks, we have been struggling with the number of Deployments in the Business Applications designation (section Customer Success). Customer adds are present, but no flow towards Deployments. It appears that since the moment that Incentives on Usages of licenses (OSU) have been deprecated (about two years ago?), you have to claim the EA customer TWICE!! Not only should you claim a customer as CPOR for Build Intent – Advisor to get the former OSA incentives on bought licenses, but you also have to claim the Usage Recognition – Non Incentivized (Microsoft calls it CPOR OSU) as shown below: We think it is strange that you have to claim a customer twice! It is what it is, we have no choice until Microsoft realizes that this is a mistake on their part and changes the claim system....we from our part are pushing on that!D365 Business Central - Environments
We have deployed D365 BC with the BTTC2 offer for a client. The Client is a global company and they have the following D365 BC instances: Existing D365 BC implementation. This is an existing BC implementation with its own Production and Sandbox environments. New Implementation – This division is in India on NAV on premises and we are migrating them to D365 BC Cloud on the corporate US tenant (same tenant as existing implementation) under the BTTC2 offer. My questions are: Does the BTTC2 program will provide the additional Production Environment and 3 additional Sandbox Environments for new implementation? Thank you! Bruce Scott - mailto:email address removed for privacy reasons C: 913-777-1679
Customer Insights: default database capacity
Hello, I would like to know if, in the context of the initial deployment of Dynamics 365 Sales or Customer Service with Customer Insights as an Attach, we indeed have a Dataverse database capacity of 25 GB included on the tenant. The licensing guide explains that the default capacity is not cumulative; however, if the client simultaneously purchases their Sales / Service seats and Customer Insights, do they indeed have 25 GB and not 10 GB? The guide specifies that the first base license for a Dynamics 365 product includes its default capacity. The term 'first' is ambiguous; are we indeed looking at a maximum of 25 GB vs 10 GB = 25 GB? A reference from Microsoft would be appreciated if possible.
