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Copilot inclusion in Partner Launch benefits
Looking at https://partner.microsoft.com/en-us/partnership/partner-benefits-packages-benefits#tab-1 it says that Partner Launch benefits include "Microsoft 365 Business Premium - includes Copilot". I took this to mean I didn't need to buy Copilot separately to work in 365 Apps like Word. However, on trying to use it this way, it seems that the Copilot referred to here is just Copilot chat with no integration with Word, SharePoint, etc. which is pretty much available for free anyway. I raised a ticket with Partner Support (2507150010000100) and they said that Copilot functionality within 365 apps is not included. Even Copilot chat itself gives confused answers. When I ask it "Explain the Copilot inclusions (if any) in Microsoft Partner Launch. Does it include Copilot to generate content in Microsoft Word?" It says: Yes, the Microsoft Partner Launch includes Copilot capabilities, and Copilot is available for generating content in Microsoft Word. Here’s a breakdown of the key inclusions: ✅ Copilot in Microsoft Word Microsoft Copilot is now integrated into Word for both consumer and commercial users. It can: Generate polished documents from prompts (e.g., recipes, reports, letters). Assist with rewriting, summarizing, and formatting. Help brainstorm and structure content based on user input I suggest that Microsoft clarifies what "Microsoft 365 ... includes Copilot" means on pages like the linked one above to avoid others being confused like me (and Copilot chat!) Thanks, ClancyClancyJul 15, 2025Copper Contributor160Views0likes1CommentPartner Registration Penalty Box
I'm trying to register as a partner but getting an error stating "http://www.microsoftintegrity.com/. We engage in a rigorous set of evaluation and certification processes; as a result your request was blocked. If you require further information please reach out to https://go.microsoft.com/fwlink/p/?linkid=868372 with reference number: XXXXXXX" The problem is I can't get into the Partner Portal, as I'm not yet a partner, to raise said support request. I've tried to request resolution through Office 365 portal, hoping they'd facilitate contact with partner support but they seem to be confused as to how to facilitate the connection. I have no clue why I'm getting this error as I use the DUNS lookup to provide company information. I've also entered it in by hand. Would love to become a Microsoft partner with my venture but need some support to overcome this "penalty box" Anyone have ideas?janitorJun 05, 2025Copper Contributor173Views0likes4CommentsCSP potential customer on MCA multitant/ shareholding
Hello, Thank you for the opportunity to write about this. We have a request where a customer would like to implement Dynamics 365 Finance and Operations on a multi-tenant basis. However, there are now the challenges that the customer wants to map several holdings of his company network in his productive environments. Is this a license violation if the customer includes company holdings from his company network, as shown in the diagram? In my opinion, it is clear from the MCA that the customer cannot license company A in his tenant under CSP in the case of minority shareholdings. Is this correct? AS employees of companies B and C provide services for company A, the customer would like a one- tenant solution Is it possible to reach an agreement with Microsoft for this company construct without concluding an EA? Thank you!NJUSTENMay 20, 2025Copper Contributor183Views1like3CommentsMaximum No. of Users for Performance
Hi, We are migrating a customer from Business Central 21 on premise to Business Central SaaS. They currently have 1,100 users and a database that is roughly 1TB (When migrate to SaaS it is roughly 450GB). They are concerned by Microsoft documentation and various links from third parties that say best performance is 300 users (https://dmsiworks.com/faqs/how-many-users-can-business-central-support#:~:text=While%20there%20isn%E2%80%99t%20a%20fixed%20upper%20limit%20on,configuration%2C%20customization%2C%20and%20usage%20patterns%20of%20your%20business.) and (https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/service-scalability#users). Is there a set limit that affects performance of the infrastructure? ThanksDAVIDM4PSMar 14, 2025Copper Contributor230Views1like3CommentsClaiming EA customers -> always claim TWICE!!
In the last couple of weeks, we have been struggling with the number of Deployments in the Business Applications designation (section Customer Success). Customer adds are present, but no flow towards Deployments. It appears that since the moment that Incentives on Usages of licenses (OSU) have been deprecated (about two years ago?), you have to claim the EA customer TWICE!! Not only should you claim a customer as CPOR for Build Intent – Advisor to get the former OSA incentives on bought licenses, but you also have to claim the Usage Recognition – Non Incentivized (Microsoft calls it CPOR OSU) as shown below: We think it is strange that you have to claim a customer twice! It is what it is, we have no choice until Microsoft realizes that this is a mistake on their part and changes the claim system....we from our part are pushing on that!Marcel_AltenaMar 04, 2025Brass Contributor154Views2likes1CommentD365 Business Central - Environments
We have deployed D365 BC with the BTTC2 offer for a client. The Client is a global company and they have the following D365 BC instances: Existing D365 BC implementation. This is an existing BC implementation with its own Production and Sandbox environments. New Implementation – This division is in India on NAV on premises and we are migrating them to D365 BC Cloud on the corporate US tenant (same tenant as existing implementation) under the BTTC2 offer. My questions are: Does the BTTC2 program will provide the additional Production Environment and 3 additional Sandbox Environments for new implementation? Thank you! Bruce Scott - mailto:email address removed for privacy reasons C: 913-777-1679BruceScott888Jan 17, 2025Copper Contributor194Views0likes5CommentsCustomer Insights: default database capacity
Hello, I would like to know if, in the context of the initial deployment of Dynamics 365 Sales or Customer Service with Customer Insights as an Attach, we indeed have a Dataverse database capacity of 25 GB included on the tenant. The licensing guide explains that the default capacity is not cumulative; however, if the client simultaneously purchases their Sales / Service seats and Customer Insights, do they indeed have 25 GB and not 10 GB? The guide specifies that the first base license for a Dynamics 365 product includes its default capacity. The term 'first' is ambiguous; are we indeed looking at a maximum of 25 GB vs 10 GB = 25 GB? A reference from Microsoft would be appreciated if possible.cocxyJan 07, 2025Brass Contributor424Views1like5CommentsISV for On-Prem
Hi all, We would like to develop an ISV app for on-premise deployments with our own object range (reserved by Microsoft). What are the steps that we need to take in order to allow such object range on our customers' licenses? Are there steps to take via the partner center? Thanks in advance!Y_ADevDec 19, 2024Copper Contributor46Views0likes0CommentsISV Offering SaaS vs On-Prem
Hi all, We are a partner and have some apps on the marketplace (appsource) for customers to download. We would like to offer the same apps for on-premise deplyments as well. How would we go about object numbers and customers' licenses? How do we add our object id range we develop in to be part of the customers' license? Thanks in advance!Y_ADevDec 16, 2024Copper Contributor149Views0likes2Comments
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