Maximum No. of Users for Performance
Hi, We are migrating a customer from Business Central 21 on premise to Business Central SaaS. They currently have 1,100 users and a database that is roughly 1TB (When migrate to SaaS it is roughly 450GB). They are concerned by Microsoft documentation and various links from third parties that say best performance is 300 users (How many users can Business Central support?) and (Service scalability for Business Central online - Business Central | Microsoft Learn). Is there a set limit that affects performance of the infrastructure? Thanks
Necessity of Order Lines Licenses
Hello everyone, A customer would like to connect an external third party warehouse management system to Finance & Supply Chain. This system accesses the Sales Order Line. Is the Operations - Order Line license necessary for this? The customer argues that the “Users of WMS” could also be equipped with D365 licenses and would then be licensed. Thank you in advance
D365 Marketing transitional offer for existing customers (CSP)
Last summer, I watched the webinar on the launch of D365 Customer Insight (https://learning.eventbuilder.com/event/76690). In the webinar, they showed the slide about the transitional offer for the existing customers that they could renew their existing D365 Marketing subscription till September 1, 2025. Not only EA but also CSP customers. However, I was reading this Learn page which explains that "This renewal must be made during the transitional offer window that will run through September 1, 2024". https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/ci-faq#general This would effect to some of our customers. Did Microsoft change the schedule or is "2025" just a typo? In fact, the renewal status of one of our customers' subscription is "auto renews on" which means that the subscription will be renewed automatically on the renewal date. If SKUs are not available after current contract is expired, the status should be "expired on", shouldn't it? As long as I see. the transitional offer is available until 2015 but I need the confirmation.
D365 Business Central - Environments
We have deployed D365 BC with the BTTC2 offer for a client. The Client is a global company and they have the following D365 BC instances: Existing D365 BC implementation. This is an existing BC implementation with its own Production and Sandbox environments. New Implementation – This division is in India on NAV on premises and we are migrating them to D365 BC Cloud on the corporate US tenant (same tenant as existing implementation) under the BTTC2 offer. My questions are: Does the BTTC2 program will provide the additional Production Environment and 3 additional Sandbox Environments for new implementation? Thank you! Bruce Scott - email address removed for privacy reasons C: 913-777-1679
Customer Insights: default database capacity
Hello, I would like to know if, in the context of the initial deployment of Dynamics 365 Sales or Customer Service with Customer Insights as an Attach, we indeed have a Dataverse database capacity of 25 GB included on the tenant. The licensing guide explains that the default capacity is not cumulative; however, if the client simultaneously purchases their Sales / Service seats and Customer Insights, do they indeed have 25 GB and not 10 GB? The guide specifies that the first base license for a Dynamics 365 product includes its default capacity. The term 'first' is ambiguous; are we indeed looking at a maximum of 25 GB vs 10 GB = 25 GB? A reference from Microsoft would be appreciated if possible.
Bridge 2 Cloud- Migrating CSP Partner During Term
We have a customer wanting to move from their existing CSP provider to ourselves, but they have a ‘bridge 2 cloud’ promotion of 40% discount which is mid-term. Can you confirm whether we could leverage this offer for them if we migrated their services to us, and whether the discount would carry over to us and be honoured so that they are not affected. If so, is there a particular process that would need to be followed or is it the same as migrating any CSP customer? Many thanks,
