Recent Discussions
Hide spesific folder from OneDrive synk all users
We have a cloud application that uses the user's OneDrive while they are working with documents. These files are stored in a specific folder and are removed when the user checks in the files through the application. However, it seems the application does not handle users checking in files while they are syncing. I’ve looked into policies and settings in SharePoint Online and Intune, but I haven’t found a way to exclude the folder for all users. The only solution so far seems to be guiding users to do this manually. Is there really no other way to achieve this?
Most recent files are not sync'd/backed-up unless you pause & restart OneDrive
As per the title - most recent files are not sync'd/backed-up unless you pause & restart OneDrive. This means you are always missing recent files from the backup, unless you remember to pause and restart OneDrive before closing Windows. How can this be prevented?
OneDrive Stops Running
I have a Windows 11 on a laptop and have been using Onedrive for a long time. This problem happens when the PC is started. Suddenly the program stops after showing up in the taskbar. It goes through signing in and then quits running. For a while a window kept popping up suggesting an update to PowerDrive. That's when Onedrive stops. I uninstalled the PowerDrive program, but Onedrive stills stops. When following the suggestions on the Microsoft page for resetting Onedrive the message that it cannot find Onedrive shows up. Yet Onedrive presumably has been installed in the correct location. I have uninstalled and re-installed Onedrive. Also, re-installed Windows, and the Microsoft 365 family. Each time Onedrive shows up and then stops running. I can start Onedrive, the folder opens, the icons shows up. But a few seconds later the icon is gone. Ideas?
Unable to access Onedrive through manager
Attempt to login to one drive through manager and stuck on this before a screen white out. from dev tools Walked through this: https://support.microsoft.com/en-us/office/reset-onedrive-34701e00-bf7b-42db-b960-84905399050c and it did not help. Stuck doing the same loading error out in manager. Also attempted to reset onedrive directory. Same issue. When attempting to open or move files in the onedrive directory I get: Error 0x8007016A: The cloud file provider is not running Unsure if stuck in sync or what. This is day two of this occurring even after comp reset. Never ran into this issue before. Unable to find any indication of Microsoft onedrive being down either so this error is a bit confusing to me. Thanks for the help in advance!Urgent: OneDrive Storage Discrepancy – Backend Audit Request
I’m the global admin and sole owner of the Microsoft 365 tenant for mailto:email address removed for privacy reasons. My OneDrive usage has jumped from 276 GB to nearly 1 TB in under 30 days, yet my visible files total only ~66.5 GB on my PC and in my web OneDrive. I’ve: Emptied the recycle bin Deleted version history Verified no shared libraries or backups Confirmed that local and cloud file views match Despite this, the Admin Center shows 0.9 TB used, and I’m unable to open a service request. The Support Assistant bot is the only option available, and it does not escalate to a live agent. I need a backend audit to identify any hidden, orphaned, or misreported data inflating my quota. Please escalate this to a support engineer who can investigate the issue.OneDrive deleted thousands of my files?
I'm hoping somebody here can help me, because I can't find any kind of "Support" link just for OneDrive. Yesterday, for no reason I can determine, OneDrive (personal) deleted a couple thousand old files of mine and put them in the Recycle Bin. I was not using even half of my 1 TB storage, and I did not delete these files myself. They were in various folders. Some had been accessed very recently, some had not been accessed in years. I looked for the files on the app on my phone, on the website, and by trying to find deleted files through apps on my phone (i.e. I looked for a deleted Excel file and it was not found). They were all different file types - Excel, Word, PDF, pictures. I cannot figure out why it did this, and I haven't been able to find any documentation of a known glitch. Has anyone else had this happen?“OneDrive Storage Spike – Backend Audit Needed”).
My OneDrive usage has jumped from 276 GB to nearly 1 TB in under 30 days, yet my visible files total only ~66.5 GB on my PC and in my web OneDrive. I’ve: Emptied the recycle bin Deleted version history Verified no shared libraries or backups Confirmed that local and cloud file views match Despite this, the Admin Center shows 0.9 TB used, and I’m unable to open a service request. The Support Assistant bot is the only option available, and it does not escalate to a live agent. I need a backend audit to identify any hidden, orphaned, or misreported data inflating my quota. Please escalate this to a support engineer who can investigate the issue.After reinstallation OneDrive, the backup cannot be made due to another cloud service in Windows 11?
Hello everyone, I'm a Dutch Windows 11 user with the following problem: Since one of my Microsoft accounts has been disabled for private usage on my home pc I removed that account and it's folder from my local userprofile in Windows. Note: There was no other way removing it since I could not logon anymore. Even before that account was disabled the Explorer in Windows 11 is extremely slow. Taking about 30 seconds to open or browse files and folders. I found multiple people describing this issue on the internet. I tried running: "OneDrive.exe /reset" (as mentioned in the https://support.microsoft.com/en-us/office/reset-onedrive-34701e00-bf7b-42db-b960-84905399050c) to fix this problem with no result. I also tried running "wsreset.exe" (https://support.microsoft.com/nl-nl/office/onedrive-opnieuw-instellen-34701e00-bf7b-42db-b960-84905399050c?WT.mc_id=365AdminCSH_Smc) also with no result. At last I removed OneDrive from my pc. Deinstalling it, then rebooted my pc and reinstalled it. That resulted in the following (from Dutch translated) error: "Your Pictures folder in OneDrive can't be backed up because it contains other cloud storage. Disable cloud service syncing in this folder and try again." aakt van uw afbeeldingen-map in OneDrive omdat deze een andere cloudopslag bevat. Schakel de cloudservice synchronisatie in deze map uit en probeer het opnieuw". Since there seemed no way to remove the 'other' cloudservice. Hey I removed OneDrive to install it again. I decided to remove OneDrive agian from my pc by deinstalling it. After rebooting my pc I also removed all OneDrive foders from my %UserProfile% (I have a back-up on USB), then reinstalling OneDrive. You might guessed it, and yes your right I got the same error again! Apparently there is no supportpage on this error so I post it here. Maybe someone here knows it and can provide me with a solution? Thanks in advance! PS. I also have Apple's iCloud running on my pc, I also removed and reinstalled that program without problem thinking it might be the "other cloudservice" mentioned in the error. I use OneDrive for bussiness (School-Microsoft-account) this error I get is on my personal (non-bussiness) MS-account.
How to resolve "Fix folder issues to sync x items"?
OneDrive for Business 25.170 (September 2025) for macOS Sequoia. When I click the OneDrive icon in the menu bar, the popup shows "Fix folder issues to sync 108 items.". Clicking not he message does take me to the root OneDrive for Business folder on macOS - not to the individual items. Also, due to the limited size of the UI - which cannot be expanded - the full path names appear shortened, making it difficult to identify the one which are causing problems. (It is somewhat difficult to understand, who comes up with such an unusable user interface design decision for something as important as potential sync issues, but that is a completely different topic.) Any help how to resolve these issues would be greatly appreciated.
Date taken option removed!
I’m finding One Drive increasingly frustrating as a photographer as the date taken option has been removed and my files are badly muddled, this option was part of the app for years so why did the developer remove it. Very annoying for professional photo work so bring it back.Syncing Minecraft Worlds to Onedrive
Hello I am trying to sync my Minecraft "saves" folder to Onedrive. It has all of my Minecraft worlds folders on it. I can upload a copy of it to Onedrive, but I am unsure if the data in the world folders updates automatically as I play in my worlds. Does the data in the world folders update as I play them? How to I sync the "saves" folder to Onedrive (it does not give me the option when I right click. For reference, the saves folder is located at: C:\Users\mixma\AppData\Roaming\.minecraft\savesHow to color folders in OneDrive and File Explorer
Users are able now to see folder colors applied from OneDrive on the web in the OneDrive folder in File Explorer and manage folder colors in File Explorer by right clicking a folder name and then selecting OneDrive Folder color. #MicrosoftOneDrive #OneDrive #Microsoft365 #MPVbuzzSubfolders not staying on top in one particular OneDrive directory only (web based)
My boss and I both have Microsoft 365 for Business subscriptions. I access my OneDrive through Windows Explorer/File Manager, and I access his OneDrive online via Microsoft Online/Sharepoint (signed in as him). He accesses his OneDrive through Windows Explorer/File Manager on his PC. Everything works normally on his PC as far as how files and directories are displayed. Everything works normally when I access his OneDrive via MS Online, except for one particular subdirectory in his main directory for storing client files. Normally, with his OneDrive sorted Alphabetical Ascending, all of his subdirectories look like this, with sub-subdirectories on top in alphabetical order, and then files underneath in alphabetical order: But one of his subdirectories instead looks like this, with sub-subdirectories commingled with files, in alphabetical order: What on earth is going on, and is there some way to fix this? There's little point in having sub-subdirectories if I can't get them to display above the files, rather than being commingled. There are too many files and if I need to get to, for example, a sub-subdirectory called "Miscellaneous" it takes forever to scroll down to it. Can anyone help with this?Save and close large files
I have a decent internet connection from my Windows 11 laptop - around 20 mbps upload, 70 mbps download and a ping time around 10 to 15 ms. Most of the files I work with in the OneDrive area of my laptop are under 10 MB and their mirroring to the cloud is fine. I also use files (mostly Excel or Word) bigger than that and they regularly do not mirror properly. If I save one of these larger files then close it a little while later, the file is synched properly and all is well. However if I just close one of these larger files (and am prompted to save it, to which I agree) I get one of a variety of error messages, ranging from saying that the server version has been edited to a message that I have to open the file and save it (or save-as) to synchronise things. The same happens if I use a save-and-close routine in VBA (Excel or Word). This is reproducible - it seems clear that if the "close" instruction follows too soon behind the "save" instruction, OneDrive can't and doesn't cope. This is annoying when I'm saving/closing the file "manually" then have to clean-up afterwards but I can do the "save, wait, close thing, and a real pain when I want to save and close from VBA when I don't have the option to wait between the save and the close instructions. Surely this isn't how OneDrive is supposed to function, or is there a workaround or something else that I am missing ?One Drive Keeps Coming Back
So I recently updated to a new laptop. I completely resent that MS now defaults to everything going to OneDrive. I should be given a choice. I went through the laborious process of unsyncing, unlinking, and uninstalling OneDrive. It worked for the most part - except the Pictures Folder that was still pointing to a now unlinked Pictures folder. I managed to create my own Pictues folder and pin it. Fast forward to a couple of days ago. I wake up to my computer having been restarted due to an update. And lo - OneDrive is back and syncing again. I took a picture with my webcam and it automatically saved to OneDrive. I went in and unlinked the account again and I cannot understand why MS is so adamant that everything point to OneDrive. I should be allowed to back up what I wish to back up.Can we 'turn off' new OneDrive shortcut naming convention due to causing long filename backup fail
Microsoft has changed the default OneDrive folder naming convention to now include 'SITE NAME' - 'FOLDER NAME'. In our case, we create a dedicated SharePoint 'Project' (Site) and a few 'Document Libraries' within the Site for each project. The 'Document Libraries' include different permissions for external sharing and differing user purpose. The recent change now means that all linked OneDrive folders include extremely long names similar to the following: We also back up Sharepoint and also individual user computers on an external Windows server. However, the Windows system only permits a maximum total file path name of 256 characters. In the example above the addition of the duplicate '- 10092 Traralgon HV Maintenance' has added 32 un-needed characters to all file paths on the Windows machine and we are seeing multiple backup failures of individual files as a result. This appears as a very short-sighted 'forced' change by Microsoft OneDrive which is in direct conflict with Microsoft Windows machines?? The short question is whether there is any way to turn off the automated addition. We can manually remove the extra text and OneDrive - SharePoint syncing continues to work perfectly. However, this manual change must be made on each machine for each project which is not a viable solution. Similar folder naming was addressed previously but in reverse: 'Add shortcut to OneDrive' no longer includes site name in shortcut - just library name | Microsoft Community Hub https://learn.microsoft.com/en-us/answers/questions/5220424/why-does-add-shortcut-to-onedrive-library-change-t I'm surprised that there appears to be no other persons raising this as a concern which leads me to think that perhaps we are doing something unique or others simply haven't noticed the issue?? We have attempted to 'fix' the issue from within our Sharepoint 'flow' script (used to set up each project SITE), but without success. This folder naming appears driven by OneDrive, not SharePoint. Thanks in advance.Excel: Desktop App correctly embeds images; web viewers like OneDrive often show them incorrectly.
Hi, I am facing issue with Image embedding using ExcelJS. When embedding images in a single Excel file from multiple source excel files, problems arise when the file is opened in online excel view like oneDrive site. While the same excel file with embedding images appear correctly In desktop view, they become overwritten across different sheets in the browser view, affecting the integrity of the data. But while exporting to PDF or using Print option on the excel browser view works fine with the exact images, issue exists only in the online web view fails. Details: Library used: ExcelJS 4.4.0 Image Format: PNG Embedding Method: addImage Method of worksheet using unique imageId Positioning: tl anchor point and extension Platform: share point online in Microsoft 365 Browser Affected: chrome, Firefox, Edge. Following things are tried from our end. Same issue persists in the incognito browser as well. Based on our business needs, our main priority is to view files in oneDrive or sharePoint site to make it shareable with teammates and clients in an ease manner. For better insights, I would like to share sample code for reference, Please feel free to test this using the shared file. https://1drv.ms/x/c/d398d8e103d503ce/EfVcgLiXM-5HnagfHF5AF98B-PTz112QtABXyRqGp8CSMQ?e=HNdsgD I have tried an approach to insert sheets of embedded images followed by set of text sheets. Then images are embedded correctly in excel online view, But if I try to order sheets, then the same embedding issue occurs. Samples files are https://1drv.ms/x/c/d398d8e103d503ce/EUVq-5QTzg9Oh3oqS5Rb0cIBUiKb0bI-3t7H_0cOKG_HYA?e=A5IryN and https://1drv.ms/x/c/d398d8e103d503ce/ER3-hNYm3btDkkkTXH2aMpgBEakvQSmJNAZ_0RZsBe7f4Q?e=of47kX. Expected behavior: The images should remain unique and correctly placed in their respective sheets while viewing from the Sharepoint or OneDrive site. The behavior should match that observed in the excel desktop application. Hope this gives better details to resolve the issue. It will be really helpful if we can get past this issue to ensure smooth data maintenance. Please let me know if there are any approaches to resolve it since our business needs require ordered sheets Thanks in advance.How to delete old OneDrive folder from computer
Previously, I used OneDrive with one account and have now unlinked that account from OneDrive. After that, I deleted the OneDrive app on my computer and reinstalled the OneDrive app and logged into the new account. However, I cannot delete the old OneDrive folder from my computer. It keeps giving me errors and won't let me delete it. Please help me and show me how to delete the old OneDrive folder
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