May 06 2024 10:29 AM - edited May 08 2024 02:44 PM
The latest version of Word for Mac (Office Home & Business 2021) was recently updated - and a font that works on all other apps on my Mac - isn't recognized by Word. I believe it's because it's my "default" font - because all other fonts that I've bought are recognized - but they're not set in as the "default."
I use rules (lines across the page) a lot - that are inserted by hitting three consecutive hyphens and then a return. The new Word removed all rules I had in place in a file I was working on. They were all just deleted. I can enter new ones, but the ones that were there were removed.
Microsoft doesn't test their new versions well enough.
Note this is for "Word for Mac" - "Office Home & Business 2021" - version 16.84
May 06 2024 04:44 PM - edited May 06 2024 04:45 PM
I am not on a Mac.
It would be a good idea for you to edit your original post to add that you are on a Mac in the title of your post. You will get better answers. Also, I would suggest inserting (lines) after the word "rules" in your title.
Do the lines (rules) in older documents print even if they do not appear on the screen?
The insertion of such lines is controlled by the AutoFormat as You Type settings under AutoCorrect.
May 06 2024 07:23 PM
@Charles_Kenyon - Thanks for your reply. Good idea to have mentioned Mac in the title and clarified what "rules" are. I might repost it with your suggestions.
I opened an older document that has those rules, and they appear fine on the screen. But I opened two other documents, and the rules are not there. I printed one to a PDF, and the rules are still absent.
I can insert lines in a document, but a few that I had inserted them in before I used the newer version - no longer appear. So I'm not yet clear about the extent of the damage.
I'm thinking of re-installing a version of Word from before I had the problem. But that would mean I'll never get any more new versions. Do you think that's a bad or good idea?
Thanks again,
Paul
May 08 2024 10:41 AM
Do not repost!
That leads to confusion.
You should be able to edit your original post.
I am not on a Mac, but rolling back to a version before the problem is a good workaround.
Be sure to post feedback directly with Microsoft's feedback mechanisms about the problem. They are likely to fix it in a future release.
These lines or rules are paragraph borders in Word, distinguished from what you get when you insert a line as a shape. You could use those lines instead. They are what I use for the vertical rules in my pleadings.
You may want to save sample documents both with the working rules and those with the problem on OneDrive or DropBox and post share links here. That way someone who is on the Mac can look at them on their own systems and see if they can find a fix or better workaround.
Why a sample file is important for troubleshooting - - - - - - - and how to do it.
Also, post information about your Mac OS version.
May 08 2024 02:35 PM
May 09 2024 09:04 AM
Hi Paul,
When you type three of something, a hyphen, an asterisk or several other characters and press enter to get a line, that line is a border, applied to the paragraph by AutoFormat as You Type.