Aug 30 2021 08:03 AM
Since recently we cannot print a range of pages from a document which has an index.
Even a simple 7 page document without sections but with an index doesn't work.
No error message but just does nothing with the command.
The complete document and "Print current page" does work.
Printing via two different branded network-printers, printing to a local attached printer, and even printing to pdf does nothing.
When I just delete the index from the document it does work, but after Undo (CTRL-Z) it doesn't work anymore.
Tested on 3 different machines
Version of mine: Word for Microsoft 365 MSO (16.0.14228.20216) 64-bit
Aug 30 2021 11:29 AM
There is an open bug with printing custom ranges of Word documents. The bug is being investigated by Microsoft. What you can do is post feedback and provide details of the specific symptoms you have encountered. See https://support.microsoft.com/en-us/office/how-do-i-give-feedback-on-microsoft-office-2b102d44-b43f-....
Aug 31 2021 01:30 AM
Aug 31 2021 10:59 AM
The bug has been confirmed by Microsoft and this has been reported in some threads in the Word category of the Microsoft Community (https://answers.microsoft.com/en-us/msoffice/forum?sort=LastReplyDate&dir=Desc&tab=All). Microsoft hasn't released an official statement on this, though, if that is what you are asking.
Sep 17 2021 06:29 AM
Sep 17 2021 11:32 AM
The following reply by Doug Robbins in the thread at https://answers.microsoft.com/en-us/msoffice/forum/all/word-cant-print-selected-range-or-individual-... is the most recent information on this bug:
"It was reported to the Product Team on 21 August and acknowledged by them as a bug in a communication received on 25 August.
The problem arose during updating of some of the very old processes used by Word to make use of more modern coding architectures and practices that will allow the introduction of new features that would not be possible with the old coding, some of which is now going on being 40 years old.
Just reverting to the old code would preclude the introduction of new features and unfortunately, it takes time to work out the bugs in the new code. Too much time many of us would say, but, in the meantime, the work-around for us is to revert to an earlier version and build of our current Office installation or open the document in Word OnLine and print from there."
Oct 09 2021 05:14 PM