Improve meeting culture and quality with Viva Insights
Published Jul 13 2023 10:03 AM 3,808 Views
Microsoft

Meetings have become a cornerstone of modern workplace culture, playing a vital role in fostering effective communication, collaboration, and decision-making. Whether it's a quick team sync or a strategic planning session, meetings serve as a platform for exchanging ideas, aligning goals, and driving organizational progress.

 

Despite their immense potential, meeting effectiveness can vary, and poorly conducted meetings can have a detrimental impact on employee experience and overall organizational productivity and performance.

 

Let’s explore the challenges and strategies surrounding meeting effectiveness and how Viva Insights can help leaders harness the true potential of their meetings to create an engaging and performance-driven work environment.

 

The impact of meeting bloat on employee experience

 

Research shows that 70% of meetings conducted in the workplace can keep employees from doing productive work. When meetings lack structure, clear objectives, or relevant content, they can easily become wasteful - resulting in lost time that could otherwise be used for more constructive tasks.

 

Excessive and unproductive meetings can have a ripple effect within an organization, impacting team morale, work-life balance, and hindering employees' ability to deliver results. The overall consequences of meeting overload extend beyond negative employee experiences. Unnecessary meetings can cost large companies up to $100M annually, directly affecting organizational growth and efficiency.

 

Making changes to meeting culture can have a significant impact on your entire organization, leading to cost savings and increased efficiency. Research shows that by reducing meetings to 40%, employee productivity can increase by up to 71%. Even slight changes can bring significant benefits and help create a more productive work environment.

 

Solving the ineffectiveness of meetings

 

Finding the root cause for ineffective meetings can be inherently difficult due to the subjective nature of evaluating meeting outcomes. The complexities of individual behavior within a collaborative environment can be extremely challenging to track as organizations increase their workforce, become global, and adopt more flexible ways of working. Traditional approaches lean on self-reported feedback or anecdotal evidence, an arduous and manual task impossible for enterprises to conduct and an untrustworthy source of truth to rely on.

 

However, by leveraging the power of data-driven solutions, organizations can unlock profound insights into workplace patterns and behaviors, including meeting interactions. This empowers leaders to acquire valuable, objective metrics that shed light on the efficiency of meetings.

 

Viva Insights

 

Viva Insights, a powerful solution that helps organizations streamline decision-making and improve business performance, uncovers workplace behavior data through privacy-protected insights.

 

By applying a layer of intelligence to the data you already have, Viva Insights gives companies a way to better understand the organizational work patterns that lead to the outcomes they care about.

 

  • Meeting effectiveness report template: The Meeting effectiveness report in Viva Insights empowers leaders by providing comprehensive insights throughout the different stages of meetings. It offers valuable data on meeting habits, including average meeting hours, along with actionable insights before, during and after meetings. This encompasses a wide range of factors such as meeting attendance, join-on-time rates, and other critical aspects that contribute to meeting effectiveness and productivity. This information enables key stakeholders to make informed decisions, striking a balance between reducing meeting costs and improving meeting quality. By leveraging these behavioral insights, organizations can optimize meeting effectiveness, maximizing value for all participants, and understand how to improve the quality of future meetings.

 

Meeting Effectiveness – interactive demo

 

Meeting effectiveness report template - overview page.png

Meeting effectiveness report template – overview page

 

Recurring meeting audit report: The Recurring meeting audit report in Viva Insights identifies patterns in recurring meetings that impact productivity. It provides insights on meeting count, duration, and attendance, along with the estimated cost. By focusing on the most expensive and inefficient recurring meetings, organizations can make targeted improvements for maximum impact. This approach allows leaders to take immediate action and modify future instances of costly and inefficient meetings before they occur, optimizing resources, driving cost savings, and enhancing meeting effectiveness.

 

Recurring meetings audit report – interactive demo

 

Recurring meeting audit report - long and large view.png

Recurring meeting audit report template – long and large recurring meeting view

 

Customer Story: Creating capacity for high value work

 

SES, a leader in global content connectivity solutions, was looking into ways to improve their meeting culture and release capacity for their employees.

 

Their strategic plan involved reclaiming 100,000 meeting hours. Knowing that their people on average work over 40 hours a week, this would give back an average of two hours a week to every employee that could be reinvested in different ways.

 

The ability to track key metrics with Viva Insights around collaboration patterns that impact engagement and productivity helped them get a clear picture of how work happens inside the business. They were able to take a data-driven approach to transform their meeting culture.

 

“All of a sudden, the data we were gathering was answering more questions than we thought we had. That was a really exciting moment for us.”

David Giles, Director of Programs for the CEO Office at SES

 

The insights they gained made it clear they had made the right choice. More than 60% of their workforce report improved wellbeing and 70% feel they are more productive.


Their proactive approach serves as an example of how organizations can take charge of their meeting culture and effectiveness.


Read the full case study

 

Improving meeting effectiveness for organizational performance


When employees feel that their time is valued and meetings are purposeful, it fosters a positive work environment that enhances engagement and motivation, leading to more effective collaboration, faster decision-making, more time for deep work and innovation, and ultimately enhanced organizational performance.


By leveraging the Meeting Effectiveness and Recurring Meeting Audit reports within Viva Insights, leaders can uncover valuable insights on meeting inefficiencies through behavioral data analysis and take targeted actions to optimize meetings and ultimately drive organizational growth.


In this era of remote work, flexible work arrangements, and global teams, it is crucial to leverage behavioral data and advanced analytics to understand and optimize meeting efficiency. By unlocking the power of behavioral data, organizations can drive meaningful change, cultivate a culture of productivity, and create an environment where employees and the business thrive.

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