Cloud PBX and Salesforce Intergration for MAC Users

Copper Contributor

I have an opportunity for Cloud PBX in Australia that requires integration to Salesforce.

 

Essentially the customer creates activities for staff/agents in SFDC and staff need to click to call from within the activity and have the call record updated with staff member that made the call, including the duration of call etc.

 

Is this supported in a MAC Environment?  Is it supported at all?

 

Note we would dpeloy CLoud PBX via Cloud Connector Edition.

 

 

1 Reply

I checked with the team who is working on Salesforce integration.  Mac Safari browser is supported.  It supports making outgoing call, but not the incoming call.