Forum Discussion
CCE 2.0 Mediation Service Stops frequently
The mediation service on my CCE Med Server stops quite frequently. I've also noticed the mediation service is set to manual. What would cause the med service to A) Be set to manual and not automatic? (even when manually set to auto it switches back to manual on its own) and B) What conditions would cause the med service to stop on its own? Im aware some new health check features have been built into the CCE 2.0 release but im not sure on the specifics of what these new health check features are and what they effect. Could this be related to the issue im seeing?
- Thanks for looking into this Nikolay. Carolyn advised the behavior im seeing is by design and is due to the new health check monitoring in 2.0.0 although my deployment is also exhibiting the 'reporting' bug with PS 7.0. As there was an issue with my Edge the CCE Management Service also stops the Mediation Service in an attempt to recover service. The case can be closed now.
12 Replies
Hi,
And you are sure you have enough resources available for the CCE machines? Services stopping may indicate otherwise. As far as I know this is not a general bug in CCE 2.0
- Nothing wrong with the VMs compute. In fact you cant install CCE without meeting the compute prerequisites anyway. The install-ccinstance will only complete once the compute prerequisites are satisfied. Its only the one service on the med thats affected. All other services are fine. Incidentally im using the 50 concurrent call CCE 'minimum' for testing purposes.
I set it to "Automatic (Delayed Start), once the Med server is rebooted all the SFB* services are restarted themselves automatically. And in our environment, Med doesn't stop itself frequently like what you faced in your environment. I would suggest you check Event Viewer to observe root cause(s).
Regarding with your question B, it's true that I manually stopped all running SFB* services on Med server on purpose but "self-monitoring and troubleshooting mechanism" are not kicking in contrary to what's stated in CCE 2.0.
