Apr 16 2019 02:06 PM - edited May 10 2019 11:13 AM
Symptoms
When you click on the “customize InfoPath” option in a Sharepoint list, you receive the following error:
SOAP response indicates that an error occurred on the server: Exception of type 'Microsoft.SharePoint.SoapServer.SoapServerException' was thrown. [detail][errorstring xmlns="http://schemas.microsoft.com/sharepoint/soap/"] List does not exist. The page you selected contains a list that does not exist. It may have been deleted by another user. [/errorstring][errorcode xmlns="http://schemas.microsoft.com/sharepoint/soap/"]0x82000006[/errorcode][/detail]
Cause
This is a known issue on Windows 10 related to the update that is listed in KB 4489886, and is documented under the section "Known issues in this update".
Workarounds
Workaround 1:
Workaround 2:
You can open InfoPath, choose “Customize SharePoint List” from the startup options, and provide the URL of their list to open it in InfoPath directly.
More information
Microsoft is aware of the issue. At this point apply the workaround until further update.
Apr 16 2019 06:51 PM
@sujeetsks We actually just got done working with MS troubleshooting this.
Hopefully it isn't a widespread problem...
Workaround for us was a registry key replacement via GPO.
This one - HKEY_CLASSES_ROOT\ms-infopath\shell\open\command.
Don't want to post the full workaround because if it seems to be effecting others then it would be a good idea for others to open a incident to give them some metrics to track and prioritize a root cause investigation with a fix.
Apr 17 2019 06:44 AM
I am in MS InfoPath team. I am aware about the registry changes workaround. But, have not posted it online since, that is envinronment dependent. The registry changes would change based on versions of office and InfoPath. Also, with our overall testing the registry workaround is not consistent across machines. So, these changes are not recommended around now.
Apr 25 2019 01:15 PM
Updated the issue
May 10 2019 11:04 AM - edited Jun 06 2019 11:56 AM
Official document released for the issue. Will be updating the content for any further updates.
Jun 06 2019 11:16 AM - edited Jun 06 2019 11:31 AM
Hello, I got a 404 from the link you posted in your reply.
Found the correct link if anyone needs it.
Jun 06 2019 11:55 AM
@Chris Gullicksen The article was updated with progress on the issue. You can find the update URL as below.
https://docs.microsoft.com/en-us/office/troubleshoot/infopath/soapserverexception-when-customizing-l...
Sep 19 2019 09:23 AM
@Sujeet SharmaHello, my organization is still experiencing this issue. the links provided to the article are giving a 404, are there any updates on this issue?
Sep 19 2019 09:24 AM
@ found the new link for anyone interested https://docs.microsoft.com/en-us/sharepoint/support/infopath/soapserverexception-when-customizing-li...
Sep 19 2019 09:28 AM
@Claudia Calzadillas
The document URL was updated. Here is the latest link for the same article.
https://docs.microsoft.com/en-us/sharepoint/support/infopath/soapserverexception-when-customizing-li...
Oct 29 2019 04:28 AM
This is also didn't work for me, but found a work around
from the list go to “Edit List in SharePoint Designer” then when you open designer go to “Design Form in InfoPhath"
Good luck
Sameh
Jan 20 2020 01:59 PM
Apr 25 2020 04:00 AM
May 25 2020 01:34 PM