Nov 03 2020 06:52 AM - edited Nov 03 2020 11:40 AM
There have been spacing issues happening tenant-wide on all modern pages since yesterday. Not sure if Microsoft released a CSS patch?
Looks fine in Edit mode but all content gets squished together after publishing. Please refer to the attachments to see the issue.
Has anyone else seen this issue?
Aug 02 2021 06:08 AM
Just to update on this, I've completed the attached business impact statement as part of the support incident. The scenario and document are now with the product group for consideration 🤞🏻
Aug 04 2021 04:23 PM
We have exactly the same issue: excessive line height above the first item in a bulleted list, and not enough line height under the last item in a bulleted list (before a new paragraph).
Our sites are almost unreadable and impossible to layout. We are getting the runaround from Microsoft Support. They have said:
"Based on the update received this is a default behavior which they intended to change and after raising multiple request to our team they confirmed that the behavior is by design as of now."
Totally unacceptable.
Aug 04 2021 04:53 PM - edited Aug 04 2021 04:55 PM
@John Sanders @Bruno Aleixo @Mark Kashman
The example you have provided that you present as the 'fixed' version of spacing does not match the actual spacing we are seeing all over our SharePoint Online tenant.
> If the fix somehow introduced some other spacing oddness, we're unaware of, please let us know.
This is me letting you know that what you present doesn't match what we're seeing and that we're still seeing 'spacing oddness' that needs to be addressed.
@James Mountfordand others have already provided plenty of examples of this but it appears that no one is listening. (Thanks James for sharing the Business Impact Statement earlier)
This is the latest response we provided this morning in regard to our incident raised with MS after being told that everything is by design:
Aug 12 2021 05:28 AM - edited Aug 13 2021 05:19 AM
And just to update, the business impact statement route appears to have helped. I received this from the support team today:
I'm glad to say our team has already coded a fix for the inconsistent spacing between paragraph and bulleted lists. Right now our team is spending some time testing the changes and ensuring there will be no collateral effects before make the change public worldwide. I will update you as soon as the change is ready for the public.
So watch this space! 🤞🏻
Aug 12 2021 06:34 AM - edited Aug 12 2021 06:35 AM
Success (almost ;))
We too had been through the 'process' of raising a design change to get this fixed. After much chasing down of generic responses we had finally got a response along similar lines this week - that a fix was on its way. Let's hope it is swift (and doesn't break something else).
Aug 12 2021 03:07 PM
Very happy to hear that.
Let's hope the fix comes through. I am receiving a different response from my interactions with Microsoft Support, so it doesn't appear that they are all working together on this.
The response I received this morning is: 'we have tested the behavior on multiple tenants and have shared the information to our Product Group team.' And that they are still calling it a 'by design behavior and would not be reverted'.
Perhaps your support crew are going to be the most helpful? Anything to get this fixed (again - ref: Nov 2020!)
Sep 08 2021 01:49 AM
If people have access to message centre check out MC283569 (New Feature: Improvements to the Text web part for SharePoint pages and news), which finally contains the confirmed news we've been waiting for in red
We’re adding the ability to paste inline images into the Text web part so that images can be closer to text and so that text can wrap around images.
We’re also addressing feedback to reduce line spacing in text.
This message is associated with Microsoft 365 Roadmap ID 85584.
When this will happen:
We expect to begin this rollout to Targeted Release customers starting in mid to late September and expect to complete the rollout to all customers by early October.
How this will affect your organization:
Authors of SharePoint pages and news will be able to paste images into the Text web part and align the images to the left, right, or center with text wrapping.
We’re also addressing feedback on the text line spacing by reducing the line spacing size between header and body text, and in between bullets points.
What you need to do to prepare:
You do not need to do anything to prepare for this update, but you may want to let your users know about these improvements.
Sep 08 2021 04:31 PM
Oct 04 2021 12:26 PM
Oct 15 2021 12:48 AM - edited Oct 15 2021 01:14 AM
Has anyone received an update that they think actually fixes the issue - properly- though?
We have been told that the fix is now with us, but our bulleted and numbered lists remain broken -
This applies to existing and new pages.
We have shared many examples of it still being wrong and here's one of the best (worst) examples:
No 'space' is being added/deleted here - this is the spacing we have around bullets as entered correctly in the text webpart... which MS are actually telling us is their 'design choice'.
I had a fairly crushing call with them yesterday where we told that it was a design choice the SPO team have taken, the result of which is something like:
"...as bullet points are part of the paragraph of text they are in, there should be no spacing after the preceeding line of text....but there is space at the end of the list"
This style choice is both wrong and indeed out of sync with not only every other MS application but also every other website on the internet we can find
Our MS support guys (who have been great by the way and done all they can for us within constraints of the MS customer support model) seem to agree with the evidence we present them but can do nothing as its the design teams choice. They have actually advised us to start hacking at it to add extra line breaks etc where we show them its wrong.
We have to raise another ticket to continue get this issue investigated - both from the point of view of it being wrong, but also that even if we agreed the style choice was right, the behavior in our tenant is inconsistent.
So essentially ... 6 months and counting after raising an issue which we thought would be a 'known issue', going through the 'design change request process' for what is essentially a line or 2 of broken CSS code....we still have no resolve.
Interested to hear other other thoughts on this and if you could share screenshots of your bullets on a SharePoint page shown well and consistently that would be great.
Oct 15 2021 03:47 PM
Oct 19 2021 12:25 AM
Oct 19 2021 01:44 AM
Oct 19 2021 02:31 AM
Indeed - if ever there was a case study needed on how broken the M365 customer support model and update/release process is, I feel this is the one that should be used. The frustration is immense.
Feb 08 2022 09:21 AM