Nov 28 2018
10:30 PM
- last edited on
May 24 2021
03:13 PM
by
TechCommunityAP
Nov 28 2018
10:30 PM
- last edited on
May 24 2021
03:13 PM
by
TechCommunityAP
Azure Information Protection Client is not getting installed and an error message appears as "The error code 2753." as shown in the below screenshot.
Can anyone tell me how to resolve this issue?
Thanks in Advance
Jan 16 2019 09:29 AM
Jan 22 2019 03:05 PM
I had the same issue on Windows 10 when upgrading. Rebooting didn't work, uninstalling etc..
I ended up searching for "Azure" in RegEdit and deleted two records similar to the ones in these screenshots. The Key name might be different for but if you search for Azure in that general area and find these delete them. I just deleted the whole key and sub contents (MAKE BACKUPS FIRST, OR USE ON A NON-PRODUCTION TEST MACHINE) then tried to reinstall immediately worked, I'm now back to labeling files.
Apr 30 2019 12:07 AM
I had the same error,
my search was for: "Microsoft Azure Information Protection"
The registry keys i had to delete were:
[HKEY_CLASSES_ROOT\Installer\Products\81F60A84C159AC24681F0364FA601DE5]
[HKEY_CLASSES_ROOT\Installer\Products\993BF6477B270F046B2A7D4C218275F2]
Afterwards the installation was completed.
Nov 18 2020 06:18 PM
@Ofir Doron I made a one-liner to remove the keys which should make your life much easier.
for /f "tokens=1" %%a in ('reg.exe query "HKCR\Installer\Products" /f "Microsoft Azure Information Protection" /s ^|findstr /ri "Installer"') do reg delete "%%a" /f
Sep 21 2021 12:50 PM
Thanks @Beancurd.
It worked using single percent. Double percent will work running from a batch file.
Jan 26 2022 01:27 AM - edited Jan 26 2022 01:31 AM
Here is a power shell script to find the entries:
New-PSDrive -Name HKCR -PSProvider Registry -Root HKEY_CLASSES_ROOT
$installed = Get-ChildItem @("HKCR:\Installer\Products") |
ForEach { Get-ItemProperty $_.PSPath } |
Where-Object { "Microsoft Azure Information Protection" -contains $_.ProductName } |
Select-Object -Property PSPath,PackageCode,ProductName
ForEach ($app in $installed)
{
Write-Host -ForegroundColor Cyan $app
}
remove-psdrive -name HKCR
Oct 22 2022 01:05 PM
Feb 14 2023 12:45 AM