Users can access Planner even if their license has been disabled?

%3CLINGO-SUB%20id%3D%22lingo-sub-14698%22%20slang%3D%22en-US%22%3EUsers%20can%20access%20Planner%20even%20if%20their%20license%20has%20been%20disabled%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-14698%22%20slang%3D%22en-US%22%3E%3CP%3EWe%20noticed%20a%20few%20weeks%20ago%2C%20and%20confirmed%20via%20a%20Microsoft%20Support%20Ticket%2C%20that%20our%20users%20can%20still%20access%20Planner%20even%20after%20we've%20disabled%20their%20license%20for%20Planner.%26nbsp%3B%20The%20license%20switch%20apparently%20only%20disables%20the%20tile%20in%20the%20apps%20launcher.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI've%20mentioned%20this%20in%20other%20threads%2C%20but%20I%20wanted%20to%20add%20it%20here%20to%20see%20if%20others%20consider%20this%20an%20issue%20like%20we%20do%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E(The%20way%20your%20users%20can%20circumvent%20the%20lack%20of%20a%20tile%20is%20to%20go%20directly%20to%20%3CA%20href%3D%22https%3A%2F%2Ftasks.office.com%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Ftasks.office.com%3C%2FA%3E%20and%20user%20their%20organizational%20credentials%20to%20login.)%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-353253%22%20slang%3D%22en-US%22%3ERe%3A%20Users%20can%20access%20Planner%20even%20if%20their%20license%20has%20been%20disabled%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-353253%22%20slang%3D%22en-US%22%3E%3CP%3Ewe%20have%20not%20provided%20license%2C%20but%20they%20are%20able%20to%20access.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E1.%20Can%20we%20prevent%20through%26nbsp%3B%20conditional%20access%3C%2FP%3E%3CP%3E2.%20Can%20you%20please%20provide%20more%20information%20on%20work%20load.%20How%20we%20are%20managing%20work%20load%20in%20planner.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-319374%22%20slang%3D%22en-US%22%3ERe%3A%20Users%20can%20access%20Planner%20even%20if%20their%20license%20has%20been%20disabled%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-319374%22%20slang%3D%22en-US%22%3E%3CP%3ESince%20we%20licensed%20all%20of%20our%20users%20for%20Planner%20in%20December%2C%20this%20is%20no%20longer%20an%20issue%20for%20us.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EMicrosoft%20has%20improved%20our%20ability%20to%20control%20the%20roll%20out%20of%20most%20features%2Fnew%20workloads%20in%20the%20past%20couple%20of%20years.%26nbsp%3B%20We've%20also%20changed%20our%20approach%20and%20are%20only%20attempting%20to%20block%20workloads%20that%20we%20find%20do%20not%20meet%20our%20security%20and%20compliance%20requirements.%26nbsp%3B%20(Previously%2C%20we%20were%20blocking%20workloads%20until%20we%20were%20%22ready%22%20to%20support%20them.)%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-319319%22%20slang%3D%22en-US%22%3ERe%3A%20Users%20can%20access%20Planner%20even%20if%20their%20license%20has%20been%20disabled%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-319319%22%20slang%3D%22en-US%22%3E%3CP%3ENo%20issue.%3C%2FP%3E%3CP%3ELicense%20better%20to%20be%20disabled%20anyway%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-315816%22%20slang%3D%22en-US%22%3ERe%3A%20Users%20can%20access%20Planner%20even%20if%20their%20license%20has%20been%20disabled%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-315816%22%20slang%3D%22en-US%22%3Eany%20update%20on%20this%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-14858%22%20slang%3D%22en-US%22%3ERe%3A%20Users%20can%20access%20Planner%20even%20if%20their%20license%20has%20been%20disabled%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-14858%22%20slang%3D%22en-US%22%3EGood%20news!!%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-14825%22%20slang%3D%22en-US%22%3ERe%3A%20Users%20can%20access%20Planner%20even%20if%20their%20license%20has%20been%20disabled%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-14825%22%20slang%3D%22en-US%22%3EAt%20the%20recent%20SharePoint%20Saturday%20in%20Charlotte%2C%20NC%2C%20i%20was%20told%20by%20a%20senior%20member%20of%20the%20MS%20SharePoint%20team%20that%20they%20were%20working%20on%20many%20different%20Admin%20level%20improvements%20for%20SPO%20as%20well%20as%20other%20O365%20services.%20He%20implied%20that%20this%20included%20Planner%20and%20that%20there%20would%20be%20some%20announcements%20next%20week%20at%20Ignite.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-14775%22%20slang%3D%22en-US%22%3ERe%3A%20Users%20can%20access%20Planner%20even%20if%20their%20license%20has%20been%20disabled%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-14775%22%20slang%3D%22en-US%22%3EWell%20said.%20It%20becomes%20really%20tough%20for%20admins%20to%20implement%20business%20policies%20without%20such%20controls.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-14772%22%20slang%3D%22en-US%22%3ERe%3A%20Users%20can%20access%20Planner%20even%20if%20their%20license%20has%20been%20disabled%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-14772%22%20slang%3D%22en-US%22%3EYes%2C%20and%20this%20is%20something%20we%20need%20not%20only%20for%20Planner%20but%20also%20for%20other%20stuff%20that%20lives%20%22outside%22%20the%20Office%20365%20limits%20(PowerApps%2C%20Flow%2C%20Stream)%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-14763%22%20slang%3D%22en-US%22%3ERe%3A%20Users%20can%20access%20Planner%20even%20if%20their%20license%20has%20been%20disabled%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-14763%22%20slang%3D%22en-US%22%3EThis%20has%20been%20reported%20by%20many%20other%20companies%20too.%20Deprovisioning%20of%20licenses%20will%20just%20remove%20the%20tile%20alone%20from%20app%20launcher%20and%20the%20only%20way%20as%20of%20now%20is%20to%20block%20the%20url%20(tasks.office.com)%20from%20your%20network.%20Microsoft%20previously%20said%20they%20will%20be%20adding%20more%20admin%20controls%20here%20to%20prevent%20users%20from%20accessing%20unlicensed%20services.%3C%2FLINGO-BODY%3E
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Frequent Contributor

We noticed a few weeks ago, and confirmed via a Microsoft Support Ticket, that our users can still access Planner even after we've disabled their license for Planner.  The license switch apparently only disables the tile in the apps launcher.

 

I've mentioned this in other threads, but I wanted to add it here to see if others consider this an issue like we do?

 

(The way your users can circumvent the lack of a tile is to go directly to https://tasks.office.com and user their organizational credentials to login.)

9 Replies
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This has been reported by many other companies too. Deprovisioning of licenses will just remove the tile alone from app launcher and the only way as of now is to block the url (tasks.office.com) from your network. Microsoft previously said they will be adding more admin controls here to prevent users from accessing unlicensed services.
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Yes, and this is something we need not only for Planner but also for other stuff that lives "outside" the Office 365 limits (PowerApps, Flow, Stream)
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Well said. It becomes really tough for admins to implement business policies without such controls.
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At the recent SharePoint Saturday in Charlotte, NC, i was told by a senior member of the MS SharePoint team that they were working on many different Admin level improvements for SPO as well as other O365 services. He implied that this included Planner and that there would be some announcements next week at Ignite.
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No issue.

License better to be disabled anyway

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Since we licensed all of our users for Planner in December, this is no longer an issue for us.

 

Microsoft has improved our ability to control the roll out of most features/new workloads in the past couple of years.  We've also changed our approach and are only attempting to block workloads that we find do not meet our security and compliance requirements.  (Previously, we were blocking workloads until we were "ready" to support them.)

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we have not provided license, but they are able to access. 

 

1. Can we prevent through  conditional access

2. Can you please provide more information on work load. How we are managing work load in planner.