Outlook won't send docs to PDF editor

Copper Contributor

We use FoxIt Phantom as our PDF editor. More often than not when we try to print a message attachment, and whoever changed this from Office 2013 should be sent back to kindergarten, FoxIt will open and then close immediately. If we double click on the attachment a second (or third or fourth) time, FoxIt will open correctly and we can then print the doc. This NEVER happened under 2013. Or 2007. Or any previous version. What gives?

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