Sep 18 2021 09:04 AM
I can't get outlook.live.com to show images. I'm using an ancient account -- msn.com migrated to outlook.com, if that matters. But I also have an Office 365 subscription I'm using the service in a desktop browser.
Up to a few weeks ago, things were fine. But now mailing lists that I subscribe to (like Harbor Freight Tools advertisements, or The Wall Street Journal, or Redfin search matches, or ...) aren't showing images. This makes email pretty much unusable, since there's no UI to explicitly allow images for that email message.
I've added the email sender to my contacts and to safe senders. The mailing list is known to Outlook in the options -- seems like that's allowed, too.
When I try to search for this issue, I end up hitting answers from 2012 which describe settings and menus that aren't in my UI.
How can I get images to load? Why did they break?
I tried digging a bit deeper:
I'm looking at a message in the browser that has blocked images. If I'm looking at the message itself, I see this HTML for one of the blocked images:
<img data-imagetype="External" blockedimagesrc="https://assets.bounceexchange.com/assets/uploads/users/4035/042221/HarborFreight/tc1-155.jpg" width="155" alt="automotive" class="x_width_95" style="display:block; margin:0 auto; border:0; white-space:pre; text-align:center">
but if I view the message's original source (using three dots / view / message source) then I find this HTML for the same image:
<img src="https://assets.bounceexchange.com/assets/uploads/users/4035/042221/HarborFreight/tc1-155.jpg" width="155" style="display:block;margin=:0 auto;border:0;white-space:pre;text-align:center;" alt="automotive" class="width_95">
So it's very clear that outlook.live.com is translating the HTML and blocking the image deliberately. How can I make it stop doing that?
Sep 22 2021 06:19 AM
This worked for me as well. Thank you for sharing,
Sep 22 2021 06:22 AM
Sep 22 2021 06:27 AM
Sep 22 2021 08:32 AM
@mikeblas thank you for starting this string! This is happening to me as well. Images are appearing on my iOS phone.
Sep 22 2021 08:55 AM
Sep 22 2021 08:59 AM
Sep 22 2021 10:12 AM
Sep 22 2021 10:44 AM
Sep 22 2021 11:36 AM
Sep 22 2021 11:49 AM
Sep 22 2021 12:04 PM
I too have spent too long trying different settings over the past week.
My Desktop MS Office Pro 2016 Outlook shows all the graphics, so it's just the mail server with issues as everyone is saying. Treated like junk mail? Something has gone on with the spam/junk mail, now instead of 20 ~ 50 a day, it's 150 ~ 200+ a day. Can't phone, so junk email? Overwhelmed the system, I bet.
Sep 22 2021 12:17 PM
Sep 22 2021 12:52 PM
@maryberk Interesting - I had not tried my phone, which works fine. And as someone else mentioned, it works fine on my Outlook 2016 email program - just not on the web. Hope they get it fixed.
Sep 22 2021 01:26 PM
@mikeblas SAME on w/ either Edge, Chrome or Firefox running Big Sur 11.5 on an Intel Mac.
WTF Microsoft, the silence is deafening. I thought you were trying to rehabilitate your image as the giant d**kh***s of the technology universe?
Sep 22 2021 01:46 PM
@mikeblas I'm expericieng the same thing and so far have gotten little help from Microsoft. You'd think the giant corporation would move quickly to get this resolved.
Sep 22 2021 02:00 PM
Sep 22 2021 02:22 PM
Same ole thang over here @aileverte
Sep 22 2021 04:35 PM
Sep 22 2021 04:36 PM
Sep 22 2021 06:41 PM