Jul 21 2023 05:29 AM
I worked for two companies (company A, company B), which use O365 and quitted the A. In Outlook for Windows deleted the e-mail account for the A. But if I switch to the new Outlook (preview) the pop-up window for log-in (username, password, authorization by SMS or call) appears. If I close the pop-up, get Error: GlobalSettingsAccountLogonFailed_Cancel. In the old design the B account works...
Any tips please?
Thanks.
Jul 23 2023 12:43 AM
If you are encountering a login error in the new Outlook (preview) when trying to access your company B account after leaving company A, here are some tips to resolve the issue:
If none of the above tips resolve the issue, it is possible that there may be a more complex problem with your Office or Windows installation. The text and the steps are the result of various AI's put together.
My answers are voluntary and without guarantee!
Hope this will help you.
Jul 24 2023 01:15 AM
Nov 08 2023 02:43 AM
Hi there. I am having a similar issue but slightly different. I had the original Outlook, then clicked on the "Try new features" button, and now it wants me to sign in again, which I am doing with the correct information (the same as the previous Outlook version) and the "continue" button is still greyed out, even though I have updated my Windows, updated Outlook and entered all the information required. (I am using an IMAP domain and have entered the username, password, server, port and connection type for both incoming and outgoing) - So much so that I had my email hosting company on a call this morning to ensure I was using the correct details, but no matter what I do, "Continue" remains greyed out, I can only select "Select Provider" which just resets my process.