Dec 14 2018 04:21 AM
Hello,
when i start outlook 386 the first time i get a dialog "Enter Password" for a email address that is
not correct. In this dialog i have a link "Sign in with another account" if e specify a other email
address the next dialog represents the same email address.
I have a other workstation where sign in process works as expected. So i searched the registry
for this wrong email address and found several hits. Most of them are ...\Identity entries like:
Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity
Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity\Identities\[theWrongEmaio.Address.de]_AD
but also ...ProviderID and ...SignInName
How do i remove this wrong account preset? Change everything form "WrongAddress@Bla.domain.de"
to "CorrectAddress@domain.de"
or is there a better way?
Dec 14 2018 05:02 AM
Dec 14 2018 05:30 AM - edited Dec 14 2018 05:35 AM
the first dialog does not provide a cancel button.
Yes it ist the the first use on this Workstation and i cannot use email.
the Options are:
- Login
- forgot password
- change account
change account ignores the correct email-address and replaces it on the next dialog with the wrong one again.
Dec 14 2018 05:33 AM
Dec 14 2018 05:43 AM