Why wont chat work when students are muted?

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New Contributor
Hello all
Before the meeting my students are muted so I could control this. Unfortunately I had no option to unmute once they entered the meeting and noone could chat. They were all using their school emails. Some other teachers did not have the issue of the chat not working. So confused!
2 Replies

@Amu2021 

 

Hi, did this only happen in this particular meeting, or are you finding this happens in all Teams Meetings?

Check here:

https://support.microsoft.com/en-us/office/mute-student-comments-in-a-class-team-a378de16-ffc0-420c-...

Also make sure that moderation is not enabled on the channel “manage channel -> only owners can post”

Adam