May 03 2024 12:28 AM
He has 12 colleagues set in his speed dial tab but is unable to add 2 specific people.
please see troubleshooting below
> able to add myself to the list so not a permission/limit issue
> says the 2 users are already part of the speed dial list but they are not on the list
> Quit teams > %Appdata%\microsoft\teams - deleted contents infolder
> reset teams
> signed back in
> still having the same issue
> reinstalled teams
> Checked the web app - same issue
> Sfc /scannow
> updated the GAL in Outlook
> recreating the profile in Outlook.
> reupdated the GAL in Outlook
Any suggestions on what else can be tried to fix this issue?