SOLVED

Teams Video Feed Corrupted

Copper Contributor

When I join a Teams meeting, or Video call someone, my own video feed looks fine for a few seconds and then goes almost completely green.

 

If I join a meeting first, and can see my own face on screen, the video is completely fine, but when someone else joins, my video changes to almost all green, with thin black lines and whilst I can barely be seen, it appear to move me off center.

ChrisBrodie9_0-1584720683778.png

 

I am using a work laptop with the same build as everyone else.  My Teams version is 1.3.00.364 64bit, the same as everyone else.

 

This issue does not happen in Skype for Business, just Teams.

It happens on the laptop built-in webcam and my external Logitec c920 webcam.

 

I work as Tier 2 IT so have tried all the standard fixes...  removed all video devices and reinstalled in device manager.  updated GFX drivers. (its a Radeon R5 btw)  and so many more attempts to resolve.

 

Any help would be greatly appreciated.

43 Replies

and, irritatingly inconsistent.
Same PC (after looking (but not changing) at alternate backgrounds)
All seems well !!Teams working fine.png

@Christopher Milkosky 
Yes - I saw that - but I didn't mention that this is the latest driver!

@SSSobel I am running an NVIDIA Quadro P2000 with the same issue.

Hmm! I don't know what to tell you @BrianMilnes. I'm still doing OK. For me, updating my video drivers worked.