When I join a Teams meeting, or Video call someone, my own video feed looks fine for a few seconds and then goes almost completely green.
If I join a meeting first, and can see my own face on screen, the video is completely fine, but when someone else joins, my video changes to almost all green, with thin black lines and whilst I can barely be seen, it appear to move me off center.
I am using a work laptop with the same build as everyone else. My Teams version is 1.3.00.364 64bit, the same as everyone else.
This issue does not happen in Skype for Business, just Teams.
It happens on the laptop built-in webcam and my external Logitec c920 webcam.
I work as Tier 2 IT so have tried all the standard fixes... removed all video devices and reinstalled in device manager. updated GFX drivers. (its a Radeon R5 btw) and so many more attempts to resolve.
Any help would be greatly appreciated.
I get similar, but not the same. Teams always worked well until after xmas/new year. Now people report distorted colour.
One image here is me pointing my Logitech cam at the white ceiling, the other is looking at me. This is what other people see, my self cam is perfectly fine (last pic). Other things don't show this effect, MS camera recording OBS for twitch streaming and recording etc, all perfectly fine. It's only teams, and only started occurring in the last week ish. So this is only a Teams App issue.
@Ricardo Londono Just in case, for Zoom there's a workaround:
But I also hope the fix applies to Teams and Skype.
Oh, dear!
This is a recent issue for me (two weeks-ish) and is severely annoying.
I have nVidia driver 21.21.13.4201 (Driver Version:342.00 - WHQL Release Date:Thu Oct 27, 2016) on Windows 10 64 bit
So, on the basis I haven't updated my driver, it is either Teams or Windows 10
On the basis that people have been experiencing this problem for a couple of years, then the version of Windows 10 being the problem would appear to be discounted (although I have recently updated to include latest features upgrade.
So my conclusion (FWIW) is that it is a Teams application problem. I'm currently running 1.4.00.11161 which searching shows is the latest stable version.
The problem may be to do with the green screen feature - where you can choose a different background. The attached photo shows that various elements ("layers") have lost their fixed position - boxes that should bound the individuals' do not, component colours are displaying in different areas.
Come on Microsoft - this is giving Zoom another reason for being the preferential client!!
