Teams presence showing "in a call" when not

[DougAtBHB]

I have a strange issue where Teams shows that I am "In a call" when I'm not. I've tried the "clear the Teams cache" suggestion, but that didn't make a difference. The presence is the same whether I'm on web Teams or desktop Teams. When I hover over my name in the chat window it shows "In a call - Free until 4:30 PM"

When I use the "Reset Status" option, it eventually goes back to "In a call".

I'm wondering if this is because I have full access (delegated permission) on conference room resources where there are meetings at that time. Could this possibly be the reason I am being shown as "In a call" even though my calendar is free at that time?

[#2]

Hello,
Did you try the "Reset Status" option?

[#3]

Thank you for your response. Yes, I have tried the "Reset Status" option. It eventually resets back to "In a call".

[#4]

"In a meeting" is an Outlook calendar state and "In a call" is a Teams app state, so this is coming from Teams
Are you sure you aren't logged in to another endpoint?

[#5]

Thanks for continuing to assist. The only other endpoint I have Teams on is my mobile device. I am logged in, per se, but not in a Teams meeting on it. I have restarted and even shut it down for an extended period of time to see if it was affecting presence, but it didn't make any difference.

[#6]

Do you remember when this started to happen? any special thing?

[#7]

It seems to coincide to when I gave myself full access to our conference room resources (to allow me to see who had rooms reserved). But, I'm not 100% sure that's when it started. It was definitely around that time that I noticed it. But, I removed access for a couple of hours to see if that resolved it, but it didn't.

[#8]

Did you manage to get it fixed @DougAtBHB?

[#9]

We had Microsoft support assist with this and they got it fixed temporarily. It worked for a couple of weeks and then the problem came back this week.