07-18-2019 12:53 AM
A Teams Member is getting the following error message on the Planner tab. Already cleared the Teams Cache and signed in again but the issue is not resolved.
Teams
07-19-2019 08:03 AM
@Vinita VERMA Can the user open planner via browser (https://tasks.microsoft.com), find and open the specified planner in the navigation pane?
If the user cannot open this specific planner it might be related to missing permissions for this planner.
07-19-2019 08:42 AM
07-20-2019 03:45 AM
Hi @adam deltinger, sure, I'd also do this and try to remove and re-add the planner tab with the planner tasks.
07-22-2019 04:40 AM
@Erik Kleefeldt @adam deltinger Yes the user can access Planner via browser (https://tasks.microsoft.com) and open the specific planner.
08-01-2019 03:52 AM
Hi @Vinita VERMA, so did you fix it by removing and re-adding it as a Teams Tab?