Teams App Error (Not able to view Planner within App)

[Vinita VERMA]

A Teams Member is getting the following error message on the Planner tab. Already cleared the Teams Cache and signed in again but the issue is not resolved.

Teams 

[#2]

@Vinita VERMA Can the user open planner via browser (https://tasks.microsoft.com), find and open the specified planner in the navigation pane?

If the user cannot open this specific planner it might be related to missing permissions for this planner.

[#3]

Strange! I thought I answered you his yesterday!

As said, try to see if the planner can be accessed directly via the link provided! But planner permission is based whether the user is member of the group (team) or not!

If so, try to remove the user from Teams/ planner plan and readd her/him

[#4]

Hi @adam deltinger, sure, I'd also do this and try to remove and re-add the planner tab with the planner tasks.

[#5]

@Erik Kleefeldt @adam deltinger  Yes the user can access Planner via browser (https://tasks.microsoft.com) and open the specific planner.

[#6]

Hi @Vinita VERMA, so did you fix it by removing and re-adding it as a Teams Tab?