Poly X50 with Teams

%3CLINGO-SUB%20id%3D%22lingo-sub-2019802%22%20slang%3D%22en-US%22%3EPoly%20X50%20with%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2019802%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3CBR%20%2F%3EI%20have%20brand%20new%20Poly%20X50%20(3.2.3-280012)%20with%20MS%20Teams%20App%20(1449%2F1.0.96.2020102101)%20.%3CBR%20%2F%3EThe%20first%20problem%20is%20I%20can%20not%20log%20in%20in%20to%20app.%20The%20app%20hangs%20on%20login%20process.%3CBR%20%2F%3EThe%20second%20is%20I%20have%20some%20doubt%20about%20app%20functionality.%20I%20was%20expeting%20it%20would%20be%20similar%20to%20that%20what%20we%20have%20for%20example%20with%20web%20app.%20I%20saw%20official%20you%20tube%20%3CA%20href%3D%22https%3A%2F%2Fyoutu.be%2F69hdfz4Rt1I%22%20target%3D%22_blank%22%20rel%3D%22noopener%20nofollow%20noreferrer%22%3Ehttps%3A%2F%2Fyoutu.be%2F69hdfz4Rt1I%3C%2FA%3E%20.%3CBR%20%2F%3EThe%20problem%20is%20You%20can%20only%20change%20volume%20or%20join%20meeting%20%3A(%3C%2Fimg%3E%20.%3CBR%20%2F%3EIs%20there%20any%20way%20to%20run%20such%20basic%20features%20like%20starting%20meeting%20or%20invite%20other%20users%20%3F%3F%3CBR%20%2F%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22image000000.jpg%22%20style%3D%22width%3A%20640px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F243304iFFEA22C54A1521A2%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20role%3D%22button%22%20title%3D%22image000000.jpg%22%20alt%3D%22image000000.jpg%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2019802%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHow-to%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMeetings%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ETips%20%26amp%3B%20Tricks%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2020929%22%20slang%3D%22en-US%22%3ERe%3A%20Poly%20X50%20with%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2020929%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F913472%22%20target%3D%22_blank%22%3E%40wuwik%3C%2FA%3E%26nbsp%3B%20%26nbsp%3BYou%20might%20consider%20reaching%20out%20directly%20to%20Poly's%20support%20team%20for%20assistance%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fwww.poly.com%2Fus%2Fen%2Fsolutions%2Fplatform%2Fmicrosoft%2Fteams-rooms%3Fcjevent%3D3457f38849f511eb838607040a1c0e10%26amp%3Butm_medium%3Daffiliate%26amp%3Butm_source%3Dcj%26amp%3Butm_campaign%3DBing%2BRebates%2Bby%2BMicrosoft%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%22%3EPoly%20Solutions%20for%20Microsoft%20Teams%20Rooms%20%7C%20Poly%2C%20formerly%20Plantronics%20%26amp%3B%20Polycom%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
New Contributor

Hi,
I have brand new Poly X50 (3.2.3-280012) with MS Teams App (1449/1.0.96.2020102101) .
The first problem is I can not log in in to app. The app hangs on login process.
The second is I have some doubt about app functionality. I was expeting it would be similar to that what we have for example with web app. I saw official you tube https://youtu.be/69hdfz4Rt1I .
The problem is You can only change volume or join meeting :( .
Is there any way to run such basic features like starting meeting or invite other users ??
image000000.jpg

2 Replies

Hi @wuwik   You might consider reaching out directly to Poly's support team for assistance: Poly Solutions for Microsoft Teams Rooms | Poly, formerly Plantronics & Polycom

@ThereseSolimeno Reaching out to Polycom they say that the ball is in Microsofts yards since it's their application. Most functions are already available on X30/X50 per default, just not only in Teams.