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wuwik's avatar
wuwik
Copper Contributor
Dec 29, 2020

Poly X50 with Teams

Hi, I have brand new Poly X50 (3.2.3-280012) with MS Teams App (1449/1.0.96.2020102101) . The first problem is I can not log in in to app. The app hangs on login process. The second is I have some...
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  • Mattias_Bilger's avatar
    Mattias_Bilger
    Copper Contributor
    Jan 15, 2021

    ThereseSolimeno Reaching out to Polycom they say that the ball is in Microsofts yards since it's their application. Most functions are already available on X30/X50 per default, just not only in Teams.

    • Pavel Yurevich's avatar
      Pavel Yurevich
      Icon for Microsoft rankMicrosoft
      Feb 25, 2021

      Mattias_Bilger, wuwik I am a product manager on Teams Rooms on Android, so I can help you solve these issues. 

      1. Could you expand on your login issues? What kind of account are you using? What license? Do you get any error?  Would you be comfortable creating a test account for me to check out what is happening? 

      2, Functionality on TC8 and Studio X devices. We are preparing a new update right now (current ETA is end of March). You can see the preview of what it contains here - Get started with Teams Rooms on Android - Office Support (microsoft.com). 

       

       

      • Diegopro's avatar
        Diegopro
        Copper Contributor
        Mar 19, 2021

        Hi Pavel Yurevich, Is there any update on the March release of the new Teams version for Android devices. Please let us know if there is an exact date. Thanks. 

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