Forum Discussion
Poly X50 with Teams
ThereseSolimeno Reaching out to Polycom they say that the ball is in Microsofts yards since it's their application. Most functions are already available on X30/X50 per default, just not only in Teams.
MicrosoftMattias_Bilger, wuwik I am a product manager on Teams Rooms on Android, so I can help you solve these issues.
1. Could you expand on your login issues? What kind of account are you using? What license? Do you get any error? Would you be comfortable creating a test account for me to check out what is happening?
2, Functionality on TC8 and Studio X devices. We are preparing a new update right now (current ETA is end of March). You can see the preview of what it contains here - Get started with Teams Rooms on Android - Office Support (microsoft.com).
Hi Pavel Yurevich, Is there any update on the March release of the new Teams version for Android devices. Please let us know if there is an exact date. Thanks.
- Pavel Yurevich
Diegopro we don't have a clear ETA at this point, but public release is more than 2 weeks out. Here is the state of the things:
- Currently we are working with Poly to overcome some of the upgrade issues they are experiencing. This is on a day-by-day slip.
- Once the issues from #1 are resolved, release firmware candidate will be promoted to our Beta users (aka Technology Adoption Program or TAP). It will spend at least 2 weeks here and maybe more if we discover some blocking issues that we need to fix before release.
- If all goes well in Beta, the firmware will be made available to general public.
This is a big release, so it takes some time. I apologize for the wait.
Pavel Yurevich Thank you, we have had the update of the device this Monday. We are testing the features, I wanted to ask if it's possible now to use click share with the Polycom device using the share option on the Teams meeting. I don't know if that was tested. Will be great to know, thanks for any reply.
- Well,
I have two MS accounts on the same e-mail, one is private and another was done by my company IT department. Teams app hangs when I try to switch acconut mode.
In general all the funcionality is very poor. If can only start meeting or invite participans is not much. The worst thing is You can only join scheduled meeting. If You want to join any other meeting without invitation it is imposible 😞
Polycom and MS schould write that device does not support MS Teams but supports only a few features. That would be true.- Pavel YurevichThanks for the feedback. Let's go one by one:
1. Can you be more specific about what you are doing with two accounts? How do you switch them? Teams devices currently don't support multi-account setup.
2. This device is meant for conference rooms, so our initial scenarios revolve around starting a meeting and joining a scheduled meeting. Joining any meeting is coming soon also - we are working on this right now. What other features would you like to see sooner rather than later?
Pavel Yurevich Hi Pavel,
casting to Teams which you postponed from december release to may.
I'm thinking it's maybe better off running the devices in default polycom-mode and let the users cast their screens & run the Teams via their computer? Does it pick up the X50s camera & sound that way?
/BR
- Pavel YurevichCasting is indeed postponed. We are also working on HDMI ingest functionality that we are planning on releasing in the following release (current ETA May) pending last few fixes on our side and OEM integration.
I cannot speak to non-Teams modes on these devices. Sorry.
I cannot speak to the non-Teams functionality.Pavel Yurevich any updated on the casting functionality? Thanks!
