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wuwik's avatar
wuwik
Copper Contributor
Dec 29, 2020

Poly X50 with Teams

Hi, I have brand new Poly X50 (3.2.3-280012) with MS Teams App (1449/1.0.96.2020102101) . The first problem is I can not log in in to app. The app hangs on login process. The second is I have some...
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NoName_12345's avatar
NoName_12345
Copper Contributor
Feb 14, 2022

Hello Pavel Yurevich, is there any plan to have Remote calls and Camera view for remote support on those devices (poly x30, x50)? In Poly mode or device mode these features work fine, but in Teams mode - no remote troubleshooting is possible. Do you plan to add them in any future update? Thank you in advance!

  • Pavel Yurevich's avatar
    Pavel Yurevich
    Icon for Microsoft rankMicrosoft
    Feb 23, 2022

    NoName_12345, not at this time. We are looking at it, but there is no clear ETA. 

    ktorpey Mobile casting works already. Desktop casting is going through internal testing right now, AFAIK. Sadly, I don't know the exact ETA. 

    • Craybar80's avatar
      Craybar80
      Copper Contributor
      Jul 03, 2023

      Pavel Yurevich greetings, I have a deployment with several x30s and x50s on teams that I'm trying to wirelessly cast to from Android and iOS. The problem I'm running to into is that they do not populate on anyone's phone or tablet. I've been through the settings front to back and can't seem to find a solution for. Any white papers or direction would be much appreciated. Thank you

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