No chat

Copper Contributor

Rita1986_0-1706700695293.png

The chat's gone.

 

1 Reply

Hi @Rita1986,

can you check if you have perhaps unpinned the chat with the mouse right click by accident?

LeonPavesic_0-1706702601949.png

 

If not, I suggest you to delete the cache on your Microsoft Teams app:

  1. If Teams is still running, right-click the Teams icon on the taskbar, and then select Quit.

  2. Open the Run dialog box by pressing the Windows logo key + R

  3. In the Run dialog box, enter the following path, and then select OK.

 

%userprofile%\appdata\local\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams

 

  • Delete all files and folders in the directory

  • Restart Teams.

Clear Teams cache - Microsoft Teams | Microsoft Learn

If that doesn't help you can try to sign-out from Microsoft Teams and then sign in.


Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.


If the post was useful in other ways, please consider giving it Like.


Kindest regards,


Leon Pavesic
(LinkedIn)