Sep 09 2022 12:28 AM
Hi,
I can only use teams when being sent a link and opening on the internet although I have an account and have the platform downloaded on my machine.
I have a hotmail account and work email - Im wondering if its getting confused.
The other day I was attempting to speak to someone using teams the only way I could was to log out of my accounts and open up the internet link - which makes me wonder why am I paying for it if I cant access it fully.
I did also notice I could only chat with someone I was attempting to connect with, the camera and telephone in the top right of screen was blanked out.
Any ideas?
Sep 09 2022 02:03 AM
Sep 09 2022 02:14 AM
@Ivo Bättig thanks for the response, I am not sure what an EXO mailbox is?
We use outlook but the email address is googlemail so its an external email.
I can see the invite in my outlook calender and was/am logged in with the same account/email.
The grey out of the two buttons appears in the microsoft teams desktop and also online teams web client.
When you say I need at least one exchange hybrid to work could you clarify please?
Thanks again for your quick response.
Sep 09 2022 02:48 AM
Hey @Leeroy060778
here a short description..
EXO = Exchange Online Mailbox
Exchange Hybrid is a Setup between Exchange Online and Exchange on Premise.. but it wouldnt help in your case..
I know myself with Google unfortunately bad... as far as I know it needs a special addon for Google...
Install the Teams meeting add-on for Google Workspace (microsoft.com)
if you can use the chat & calls in teams after that I may doubt but you can participate in meetings.
you should at least be able to click on the link in the meeting appointment via your calendar from Google mail.
Sep 10 2022 05:41 AM