04-20-2020 06:43 AM
04-20-2020 06:43 AM
Is it possible to invite an external person as a presenter. And if so can he choose between downloaden the app and open the event via the web? The invitation is send as a public invite. so anyone with the link can attend the webinar.
04-20-2020 06:58 AMSolution
04-23-2020 12:59 AM
@Linus Cansby I have read through your information, and we have followed the instructions, but we are not able to make the external person a presenter. She is only able to attend the meeting as a regular guest. She is using a Mac, with Office365 installed, but when she is trying to log on to the Teams app, nothing happens.
Any advice on how to solve this?
06-17-2020 01:18 PM
06-19-2020 09:18 AM
@Thijs Versteeg Just looking at this myself and this is what I think is the situation at the moment. Yes you can invite an external presenter (that's the easy bit!) to a Teams Live Event. However, they cannot present if they are using the web app. They must use the Desktop app. They will need a MS account. You will need to invite them to a Team (this allows then to switch domains to attend the meeting!).
Hope this helps !
Happy to be proved wrong by those who know better ;)
07-08-2020 05:03 PM
@JohnKelly This is our experience as well. If we want someone external to join as a presenter they need to be added to a team so a guest account is created, and make sure they are signed into teams desktop client with the account we added.
Even then it still sometimes doesn't work (they get added as an attendee) so the producer needs to call them from the meeting.
It's not an intuitive process, and most producers and presenters aren't technical people.
07-09-2020 01:27 AM
@Timothy White appreciate the update. Not experienced the "presenter as an attendee "
phenomenon. I now insist on 3 test runs before go live to get everything in sync (and as you say often the presenters are subject matter experts and not necessarily technical). I find at least one of the test runs becomes a training session on PPT. particularly Presenter View and which screen to share!
Really liking the captions in 6 languages.
07-27-2020 07:22 PM
Okay @BJ_Gray Our online Tech Support site is answers.microsoft.com. I searched there for a similar issue to yours and found a multi-step solution they offered another user having the same issue: https://answers.microsoft.com/en-us/msteams/forum/all/external-presenters-in-teams-live-events/a4025...
If this and the suggestions in this post do not solve the issue, I highly recommend that you reach out to answers.microsoft.com yourself for more tailored technical support. Hope this helps.
07-28-2020 02:03 AM