Joining a Teams Call set up by someone outside your organisation

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Occasional Visitor

Hi all

Just looking for some help. Has anyone come across not being able to get into a Teams meeting through your teams calendar, if the invite was sent by an external person to your organisation?

 

The workaround I have used is to go into outlook calendar and join the meeting there which in turn will open up Teams. It then connects fine. 

 

Is this a known problem with a fix?

Thanks in advance.

1 Reply

@Flaminia 

 

I believe this may be a bug.  I've had similar experience when joining external meetings.

 

When I click on the main join link;

 

Screenshot 2020-09-10 at 19.26.38.png

then nothing will happen.

 

But when I scroll down the invite from within Teams and select this one;

 

Screenshot 2020-09-10 at 19.26.50.png

then it lets me in immediately with no problems.  I know many other people that have had the same issue.

 

Must admit I've never specifically looked into it or logged with Microsoft.  Have assumed it is a bug that will get corrected somewhere along the line. At least there is a decent workaround.