Forum Discussion
How to enable the call icon for specific members
Hi
Im currently admin and I don't have the call icon available. I want to have It enabled for me and some other members. how do I do this?
Im also unable to do what I have seen online where you press CTRL+ALT+SHIFT+1 on teams nothing seems to happen.
Please help!
6 Replies
- Hi AB21805
Just to check
1.) Are you/your users in Teams on Teams only mode within the Teams Admin Centre?
Ctrl+Alt+Shift+1 downloads the diagnostic logs to the downloads folder on the local machine. You can also do that by left clicking on the Teams Icon in the system tray > get logs
Hope that answers your question
Best, Chris
Best, ChrisHi ChrisHoardMVP ,
I have managed to make a policy to allow people to call
does this take long to kick in?
Also Is it possible to allow only a number of users to only be the ones that can voice call to others? So the recipients cant make calls to each other. And block video call?
- I have seen policy changes take up to 24 hours to propagate. I would check periodically over that time by signing out and back into Teams
If you only wanted to allow certain people to call you would assign different policies - I.e. off in the global default and on in a custom policy. It would be interesting to me to see if this works and achieves the required result. However I am unsure whether this would prevent users from calling completely. It would be good to find out.
AFAIK it's impossible to block video call - but video is turned off by default for meetings and when joining a call
Hope that helps
Best, Chris
