Forum Discussion

ChrisHoardMVP's avatar
ChrisHoardMVP
MVP
Mar 20, 2020
Hi AB21805

Just to check

1.) Are you/your users in Teams on Teams only mode within the Teams Admin Centre?

Ctrl+Alt+Shift+1 downloads the diagnostic logs to the downloads folder on the local machine. You can also do that by left clicking on the Teams Icon in the system tray > get logs

Hope that answers your question

Best, Chris

Best, Chris
AB21805's avatar
AB21805
Bronze Contributor
Mar 20, 2020

Hi ChrisHoardMVP ,

 

I have managed to make a policy to allow people to call 

 

 

 

does this take long to kick in? 

 

 

Also Is it possible to allow only a number of users to only be the ones that can voice call to others? So the recipients cant make calls to each other. And block video call?

 

 

  • ChrisHoardMVP's avatar
    ChrisHoardMVP
    MVP
    Mar 20, 2020
    I have seen policy changes take up to 24 hours to propagate. I would check periodically over that time by signing out and back into Teams

    If you only wanted to allow certain people to call you would assign different policies - I.e. off in the global default and on in a custom policy. It would be interesting to me to see if this works and achieves the required result. However I am unsure whether this would prevent users from calling completely. It would be good to find out.

    AFAIK it's impossible to block video call - but video is turned off by default for meetings and when joining a call

    Hope that helps

    Best, Chris