Drop your files here box won't go away

[Anthony_Jackson]

My normal chat bar has been replaced by the file sharing bar. How do I return to a normal chat bar??

[#2]

Sounds as if a cache related issue could be a probable cause. A simply sign out / in from top right corner should fix that.

[#3]

Yep, this solved the issue for me.

[#4]

Hi @Christian, it keeps happening all the time. Sign in/out solves the issue. But after some time it reappears.

[#5 · Accepted solution]

@Vivek01 
I just had the same issue, my fix (for now) has been dragging an item into the chat, pressing the X on the following prompt.

I hope this helps. 

With my issue, it seems to happen when you click and drag a file to a browser.

[#6]

@ChrisAye11 Hi,
Yes, that solves it temporarily.

[#7]

@Vivek01 Try this if not already done, meaning quit the app as well.

Clear Teams cache - Microsoft Teams | Microsoft Docs

[#8]

@ChrisAye11 

That's the solution I've been using, too.

But it's worth note what an absurd bug this is. I'm a professional developer, and there's no excuse for...well, so much of what's wrong with Teams.

[#9]

---

@ChrisAye11 wrote:

@Vivek01 
I just had the same issue, my fix (for now) has been dragging an item into the chat, pressing the X on the following prompt.

---

That's what I've been doing, as well. It consistently fixes the problem.

Of course the real solution is for Microsoft to start actually fixing absurdly amateurish bugs like this.

[#10]

@Vivek01  Just drop a dummy file and it will be resolved must faster than quitting or logging off/on Teams.

Yeah this is a very serious bug which Microsoft should fix.

[#11]

What works for me is closing the program with Task manager. @Anthony_Jackson 

[#12]

This is still a bug. Experiencing it now

[#13]

I have this too.
Workaround:
- You can still type within the box, but it is greyed out (sometimes).
- You can open the web browser version of teams to continue the chat in the short term.
Let me know if this helps.
Thank you

[#14]

This really needs to be fixed urgently, I'm seeing it multiple times a day now.

Infuriating having to close the app through task manager and start over. Is this actively being worked on do we know?

[#15]

Yeah I am seeing it too. It only started about a month ago but it's more frequent. Clearly still a bug.

[#16]

@Anthony_Jackson I'm seeing the same issue. I'll try to sign out and back in but this seem equivalent to "reboot your machine 3 times". 🙂 Teams should manage its cache properly or at least have a "clear cache because we can't be bothered" option. 

[#17]

Thanks that works

[#18]

Thank you for this. I had tried everything except for giving it what it wanted. Much appreciated.

[#19]

The problem has been reported to Msft as an official Support Request and been reported to Msft TAP. Hopefully a resolution will be found

[#20]

@Anthony_Jackson You can try to logout and log back in to MS Teams. This will temporarily solve your issue........