CAN'T sign in to Microsoft teams

Copper Contributor

I am in China Mainland. When I sign in to Teams, it shows this , error code is"signInRestriction:1"and "根据组织策略规定,你不能在此设备使用 xxxxx@gmail.com 和 Teams。有关详细信息,请联系管理员。".I want to know how to solve this problem.

1 Reply

Hi@HannibalJ 

I've seen this as a fix:

 

  1. Force stop Teams

  2. Go to file explorer and put in this address %appdata%\Microsoft\Teams

  3. Delete contents of entire folder

  4. Restart Teams