CAN'T sign in to Microsoft teams

%3CLINGO-SUB%20id%3D%22lingo-sub-2158756%22%20slang%3D%22en-US%22%3ECAN'T%20sign%20in%20to%20Microsoft%20teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2158756%22%20slang%3D%22en-US%22%3E%3CP%3EI%20am%20in%20China%20Mainland.%20When%20I%20sign%20in%20to%20Teams%2C%20it%20shows%20this%20%2C%20error%20code%20is%22signInRestriction%3A1%22and%20%22%3CSPAN%3E%E6%A0%B9%E6%8D%AE%E7%BB%84%E7%BB%87%E7%AD%96%E7%95%A5%E8%A7%84%E5%AE%9A%EF%BC%8C%E4%BD%A0%E4%B8%8D%E8%83%BD%E5%9C%A8%E6%AD%A4%E8%AE%BE%E5%A4%87%E4%BD%BF%E7%94%A8%20xxxxx%40gmail.com%20%E5%92%8C%20Teams%E3%80%82%E6%9C%89%E5%85%B3%E8%AF%A6%E7%BB%86%E4%BF%A1%E6%81%AF%EF%BC%8C%E8%AF%B7%E8%81%94%E7%B3%BB%E7%AE%A1%E7%90%86%E5%91%98%E3%80%82%3C%2FSPAN%3E%22.I%20want%20to%20know%20how%20to%20solve%20this%20problem.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2158756%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAdministrator%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3Edeveloper%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EGuest%20Access%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Occasional Visitor

I am in China Mainland. When I sign in to Teams, it shows this , error code is"signInRestriction:1"and "根据组织策略规定,你不能在此设备使用 xxxxx@gmail.com 和 Teams。有关详细信息,请联系管理员。".I want to know how to solve this problem.

1 Reply

Hi@HannibalJ 

I've seen this as a fix:

 

  1. Force stop Teams

  2. Go to file explorer and put in this address %appdata%\Microsoft\Teams

  3. Delete contents of entire folder

  4. Restart Teams