Al compartir pantalla solo se pone en negro y no aparece nada, únicamente el icono de espera

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Occasional Visitor

Uso dos equipos diferentes, una Mac y la otra es HP, en ambas uso el app de Teams sin embargo en la Mac el compartir pantalla no funciona, solo se ve media pantalla; la parte superior con la cámara de video. La parte inferior, donde debe de aparecer las diferentes opciones de compartir, solo se ve negro y con el icono circular de pensando funcionando; esta en loop.

 

Ya resete la maquina, lo mismo

Ya desinstalé y volví a instalar el app, lo mismo

Compartí a través Microsoft TEAMS en Chrome y si funciono.

 

Qué hago?

1 Reply
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Hello @Francisco66   This is a known issue for the Teams/ Mac desktop client.  There is a work-around suggested in the link below:  https://microsoftteams.uservoice.com/forums/555103-public/suggestions/38981038-share-screen-desktop-...