Feb 21 2020 06:32 AM
Feb 21 2020 06:32 AM
I've been trying to update my team's avatars to make them more easily identifiable for a couple of months now but persistently receive this message when I try in-app or online:
We're having trouble updating your team. Please try again later.
I've tried on different networks/ devices and nothing seems to make a difference.
Any help would be hugely appreciated!
Aug 27 2020 04:18 PM
We're also seeing this error for a few Teams on our tenant when trying to rename the Team. Not sure what the issue might be.
Aug 01 2022 09:16 PM
Aug 02 2022 11:02 AM
@Chris_Laycock We're also experiencing this issue with our Teams. I checked with the creator of that particular team, who is an owner and an admin, and they were not able to make that change. I'm able to create a new team and then change the avatar. Don't think its a permissions issue, I'm a global admin.
Aug 02 2022 03:09 PM
@zeezee003 - thanks for your response. I am the owner of the Team, have also checked with our tenant global admin, same error for them 'We're having trouble updating your team. Please try again later.'
As a workaround I was able to use the mobile (Android) Teams App to edit the Team and upload a new Teams avatar from there.
It is then reflected in both the Teams desktop App and Browser
Aug 04 2022 03:42 AM
Aug 10 2022 05:49 PM
Aug 11 2022 03:55 AM
@Chris_Laycock For one team, this is no longer an issue. For another team, this issue persists. Strange!
Aug 21 2022 10:10 PM
Sep 08 2022 12:22 AM
We are having the exact same problem. Anybody got a solution yet ?
Sep 08 2022 01:09 AM - edited Sep 08 2022 01:22 AM
It's failing for us again too. It works 2 days out of 7? The mobile App is still a solution if setting the Team icon is an urgent one.
There doesn't seem to be an 'Action' within the Teams connector in Power Automate to update the Teams Icon, not sure if anyone else has any hints?
There is a Powershell command: Set-TeamPicture (MicrosoftTeamsPowerShell) | Microsoft Docs
Can anybody experiencing the issue see if the powershell script works?
Sep 23 2022 01:42 AM