Aug 25 2020 12:06 PM
Hello! I have a vast library of company tutorials in Stream. First-time logins to Stream shows it as empty.
Aug 25 2020 03:32 PM
@JCURRY This only happens for new created accounts or even for existing ones?
Aug 26 2020 07:32 AM
Yes, all users. I tested this with one of our IT people, who has had his Microsoft 365 account for over a year, but never logged into Stream. He logged into Stream and had the same issue. The featured video shows up in the top section, but under Content > Videos is blank, as is Content > Channels. So there is a lag for all users, not just new users to the system.
Aug 26 2020 12:39 PM
@JCURRY Hmmm, sounds like a problem on Stream side. Try upload a small video globally and turn on "Everyone in the company can see the video". See if it is visible for an other account. If not, send the video URL and open the video directly. If this is also not visible, than there is somewhere a bug Microsoft has to look at.
Aug 26 2020 01:26 PM
Aug 26 2020 01:46 PM
Many of my videos are org-wide. That's not the issue, seems it's a Microsoft bug. @Tomislav Karafilov
Aug 26 2020 01:48 PM
@JCURRY I have an issue right now where videos are being presented as public, even when set correctly as private (or Teams meetings that were recorded). I just opened a ticket on it, because this is a big issue for us.
Aug 26 2020 01:51 PM
Can you direct me to where I would open a ticket? Thanks.
Aug 26 2020 03:45 PM
Aug 26 2020 11:29 PM
@Dustin Halvorson Please check the default video permission in the admin settings. It should be set to "Specific groups and people" instead of "Everyone in your company". https://docs.microsoft.com/en-us/stream/default-video-permissions
Aug 27 2020 01:26 PM