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Main bookings calendar not showing busy blocks from outlook
When we first started using bookings earlier in the year, if you had an appointment in outlook it would show a block for the staff being busy. This is necessary so when manually adding appointments we don't double book a staff member. Now however, those blocks are not showing. Outlook does appear to be pushing the info to bookings, but they only show if you go into the "Calendar and Availability" section of the staff details screen (multiple clicks outside of the main calendar). Going there every single time to book a staff member is not practical. Does anyone know how to get the main calendar to show when staff are busy again?BrandonMSimsSep 30, 2025Copper Contributor28Views0likes1CommentRestrict Service to a specific user
Hello! I am wondering if it's possible to restrict days a service is available for specific staff members? I have a Service that is available Monday-Friday....but some members of staff only work parttime for this service and are therefore cannot be shown as available for that service only on certain days. This would be fine if they only needed to be available for that service as we would then just edit their availability on the calendar at staff level. HOWEVER, the issue comes as these staff members do work on the other days but for different services and therefore they do need to be available for the full days - but they can't be available for that service on specific days. i.e. Joe Bloggs works Monday and Tuesday and available only for Service #1. Joe Bloggs works Wednesday-Friday and available only for Service #2. Jane Doe works Monday-Friday and available for Service #1. Both Service #1 and #2 are open to book by the same end user and therefore, ideally, need to be part of the same Booking system. Is there a way to restrict a service to specific days but only for specific staff members?RMDUser1Sep 30, 2025Brass Contributor3Views0likes0CommentsAssign different service patterns to Staff in Bookings
Hello! I wonder if someone can help me work out if this is possible or not! We have a Bookings system that say we have Service 1 that can be booked from Monday through to Friday by anyone with various members of staff. However, I have a member of staff who only works for this service, parttime and therefore is not available for Service 1 on say a Monday and Tuesday. BUT they do still work with different services on those days, so I cannot restrict their working days via the Edit Staff option as they should still be available for other services. Is there a way I can restrict Service 1 for that member of staff only? So that it is only available for them on a Wed-Fri? I do not want to have to create separate Services for members of staff if it can be helped. But I also cannot see a way to select when services can be made available for specific members of staff. TIA!RMDUser1Sep 30, 2025Brass Contributor5Views0likes0CommentsMicrosoft Bookings app not working
I've set the Bookings for my office hours a few weeks ago, and it worked fine. I have even tested with my personal account and I was able to 'book myself' a slot. But it just suddenly stopped working the other day. I asked my colleagues to set up office hours as I did and theirs worked fine. Anyone knows what might have gone wrong? As you can see, I've set it open to public for a recurring meeting on Tuesdays and Wednesdays starting from Oct. But nothing shows up, when I entered the site and tried to book an appointment. My colleagues also tried on their ends to book an appointment with me, but it still didn't work.tc61Sep 29, 2025Copper Contributor56Views0likes2CommentsTime off for Booking schedule
I have created a Booking Calendar for a training plan that will last 4 weeks. I am not available on one of the days due to a conference in middle of the calendar. I see documentation about Time Off for a Booking but don't see where this is done. Is this still available?LoriCSep 29, 2025Copper Contributor45Views0likes1CommentHow to Filter or Block Non-Business Emails in Microsoft Bookings?
Hi community! 👋 I'm currently using Microsoft Bookings to manage appointment scheduling for a project, and I’m looking for a way to restrict or filter out personal emails (like @gmail.com, @yahoo.com, etc.) from making bookings. What I've Tried So Far: Required custom field asking users to "Enter your business email" Manual review via "Admin Approval" setting Filtering in Outlook after the booking is created But these are still more like workarounds. Is there any built-in feature or third-party integration that can: Block bookings unless the email is from a business domain Auto-decline free/personal email addresses Or at least flag them in the calendar? Bonus Context: I run a digital experience site that blends online booking and content storytelling — one of our examples is this fun article combining real-life stories with booking-based workflows: 🔗 https://tirafficridergame.com/evel-knievel-mining-incident/ It’s not a direct tutorial, but we're expanding into more productivity-related content. Any help or plugin tips would be appreciated! Thanks in advance! 🙏 — [Raza] Let me know if you want to change the topic or make it more technical, SEO-focused, or tutorial-style.raza321Sep 29, 2025Copper Contributor48Views0likes1CommentRedirect Email Responses & Double Booking Hiccups
I created and am the organizer of a booking page for my team. It is great in allowing me to adjust who will take client calls & meetings depending on who is in the office. The problem is when someone accepts a meeting or responds to it because one of my team members did not call them, that email goes to me as the organizer. Is there a setting where it can go to the team member who will be taking the meeting? If not, Microsoft can you adjust? Secondly, some of my team members had had problems of double booking. There seems to be a delay for new meetings, either created by the team member or through another booking link of theirs, to pop up on their calendar. Thus, someone can see availability at a given time and book a meeting when it may have been booked up during the time it took them to fill out the booking form. If others are having the same problem, let me know!olawrenceSep 29, 2025Copper Contributor53Views0likes1CommentBookings Services have all disappeared on shared Bookings page
Has any one had the issue where suddenly all services have disappeared from the services list and can no longer see them in calendar view in our shared bookings page. Appears to be a Microsoft issue, but wondering if anyone has received any solutions to this or reasons why it's happened in the past?Wayne_SSep 29, 2025Copper Contributor36Views0likes1CommentMicrosoft Bookings double-booking staff despite busy calendar entrie
Hello everyone, We are experiencing an issue with Microsoft Bookings. Our setup allows external customers to book appointments via the published booking link on our website. However, we have noticed that staff members can still be double-booked, even when their Outlook calendars show them as “Busy.” Here’s what we have already done to try to resolve the issue: Ensured that the option “Events on Office calendar affect availability” is enabled for all staff in Bookings. Verified that in Outlook, the staff calendars have appointments marked as “Busy” to reflect their availability. Shared staff calendars with the Bookings account and set default permissions to “When I’m busy”. Checked that the booking page settings are set to respect staff availability. Despite these steps, the system still allows bookings to be made during times when staff are busy. Our staff mailboxes are hybrid (both on-premises and in Exchange Online), and we are running a hybrid setup in general. We are wondering if anyone else has experienced this issue and if there are recommended solutions or workarounds. Thank you for any insights!Qwertty1997Sep 29, 2025Copper Contributor50Views0likes1CommentOutlook entries not appearing in shared Microsoft bookings page
Hi, I want to use Microsoft bookings as the primary calendar system for my company. We currently use Outlook calendar. However, when I click into Microsoft Bookings calendar, it only displays appointments booked via Microsoft bookings. Yes, "Events on Office 365 calendar affect availability" toggle is enabled. Microsoft bookings correctly blocks off time that is busy in Outlook, I just can't see any of those Outlook entries in Microsoft bookings. How can I fix this please? I don't want to have to flick between Outlook calendar and Bookings calendar. Thanks, Ireneirene_helpSep 29, 2025Copper Contributor49Views0likes1Comment
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