Microsoft Bookings double-booking staff despite busy calendar entrie
Hello everyone, We are experiencing an issue with Microsoft Bookings. Our setup allows external customers to book appointments via the published booking link on our website. However, we have noticed that staff members can still be double-booked, even when their Outlook calendars show them as “Busy.” Here’s what we have already done to try to resolve the issue: Ensured that the option “Events on Office calendar affect availability” is enabled for all staff in Bookings. Verified that in Outlook, the staff calendars have appointments marked as “Busy” to reflect their availability. Shared staff calendars with the Bookings account and set default permissions to “When I’m busy”. Checked that the booking page settings are set to respect staff availability. Despite these steps, the system still allows bookings to be made during times when staff are busy. Our staff mailboxes are hybrid (both on-premises and in Exchange Online), and we are running a hybrid setup in general. We are wondering if anyone else has experienced this issue and if there are recommended solutions or workarounds. Thank you for any insights!
Personal Booking Page not syncing with Outlook Calendar
Hi There! Outlook and Teams Calendar are synced with Apple's iCloud Calendar, but my personal booking page only shows as busy from Outlook calendar, so nothing from Apple Calendar is shown as busy, even though Outlook and Teams Calendar are both synced with Apple Calendar. Please help! :)
Sync Bookings with ALL Personal Office 365 calendars + with selected Google Calendars??
Microsoft 365 Business Premium Bookings calendar admin has turned on Events on personal calendar affect availability. It looks like only the main calendar (called "calendar") of a user's personal Office 365 can affect availability in the Bookings calendar as you cannot select any other calendars to share with your organization (Office 365 / Calendar / Settings / View all Outlook Settings / Calendars / Shared Calendars / Select a Calendar). Other calendars the user has added to "My Calendars" don't show - not even those added as 365 calendars and not from external sources. Are there any workarounds?Adding a room/resource as a staff member to Bookings
Is it possible to add a room/resource at Bookings as a staff member? We're trying to setup a booking page where people can book a service (e.g. a meeting) in room (i.e. a room setup as a staff member). When creating a new staff member I get the option to add any of the rooms/resources in the "add people" field. This ticks the "events on office 365 affect availability" option. However after I save the staff member and go back into the record, it now shows as a "guest" (where it originally was "viewer") and the "events on office 365 affect availability" option is no longer ticked and greyed out as an option. Is there a way to do this? Or do "staff" have to be real users to sync availability?