We only have the link to cancel or change the appointment in the confirmation email. So, if the customer deletes the confirmation email, it is impossible for him/her to cancel or modify the appointment by himself or herself.
Running into the same problem. I want to remind our customers about the interview and give them an action to perform if they can no longer make the scheduled time. Seems pretty essential to be able to include this functionality in the reminder emails
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.