Jun 27 2018
06:13 AM
- last edited on
Feb 06 2023
03:45 AM
by
TechCommunityAP
Jun 27 2018
06:13 AM
- last edited on
Feb 06 2023
03:45 AM
by
TechCommunityAP
Hi All,
We have appear to have an issue with installations of Office 2016 (version 1803, Build 9126.2227 Click To Run) where followed/frequent/suggested sites should be returned from the Microsoft Graph when you click on Save As and select SharePoint - TenantName, but we just get a message stating "The service is unavailable. Please try again later.".
We are able to use the Graph endpoints through Delve, see follow/frequent sites via the SharePoint Home, see those sites with mobile apps (SharePoint, OneDrive, Word etc.), but not when we attempt to use the full Office 2016 clients apps.
Any ideas?
Thanks,
James.
Jun 27 2018 09:50 AM
I'm on the same build and it works fine here. I did run into a similar issue when trying to open a file directly from ODFB, but simply clicking one more time (toggling between the OneDrive and Sites items) seems to have fixed it.
Oct 22 2018 07:01 AM
Nov 09 2018 11:29 PM
SolutionWe had the same issue. The fix for us was to make sure the affected user(s) had permissions to the top level SharePoint site: https://tenant.sharepoint.com. Once permissions were set, the user was able to save to SharePoint from the application or open from SharePoint while within the application.
Dec 04 2018 03:32 AM
Dec 12 2018 04:42 AM
We are facing the same issue. We really can't add "everyone" to the root site as it is not open to all users. Is there specific libraries we can add them to? Or would restricted read work? I tried adding "everyone" to style library and also master page library. Still doesn't work.
Nov 09 2018 11:29 PM
SolutionWe had the same issue. The fix for us was to make sure the affected user(s) had permissions to the top level SharePoint site: https://tenant.sharepoint.com. Once permissions were set, the user was able to save to SharePoint from the application or open from SharePoint while within the application.