Aug 06 2018
12:33 PM
- last edited on
Feb 01 2023
10:30 AM
by
TechCommunityAP
Aug 06 2018
12:33 PM
- last edited on
Feb 01 2023
10:30 AM
by
TechCommunityAP
hello, i set up a basic form using Excel Forms online at Office 365. Checked "receive email notification..",
currently not receiving anything. is there other setting/permissions I need? please advise
Aug 06 2018 01:53 PM
Aug 06 2018 09:57 PM
I've seen a number of recent posts about email notifications in Forms not working. Still not seeing such problem reported in Admin center. I guess not enough users created a support ticket about it with Microsoft. You should do it. It looks like some widespread issue with the service.
Aug 07 2018 06:15 AM
I know this is probably the most obvious question going, but can I check that you go to the Settings of your Form that you have got the checkbox "Email notification of each response" checked? I've just tested this in my tenancy and I've received an email as expected.
If all else fails while you're waiting for yours to be fixed, you could employ a Microsoft Flow based on the "Microsoft Forms: When a new response is submitted" trigger to send you an email.
Aug 07 2018 07:50 AM
Aug 07 2018 06:30 PM - edited Aug 07 2018 06:35 PM
Hi Jonathon. I was able to get it to turn on notification. It's working fine...so I don't believe it's a global issue.
The notification came from [ Microsoft Forms <forms-notification@microsoft.com> ]
Have you tried it again recently?
Aug 07 2018 08:25 PM
I have just tried myself. It is working for me too. Maybe some spam filter is causing them not showing up for others.
May 13 2020 02:44 PM
Hello! Did you ever figure out how to receive emails when a form is completed? I am having the same issue - I even have the appropriate box checked in the settings.
Thank you!
Casie