Feb 15 2021
06:43 AM
- last edited on
Feb 08 2023
10:01 AM
by
TechCommunityAP
Feb 15 2021
06:43 AM
- last edited on
Feb 08 2023
10:01 AM
by
TechCommunityAP
We are looking for a solution to enable admin support from an outside entity to fully manage O365 users calendars without provisioning accounts for them on our O365 tenant. Is anyone aware of a viable solution for this? The outside entity can have as much as 15 people that will be providing these services. Maybe a 3rd party solution with a sync agent? I am aware of booking solutions but that will not work for this use case. The admins need full read write access to the calendars.
Thanks
Feb 15 2021 09:44 AM
If a person needs to do it, they need to have a mailbox within the organization/be licensed for it. You can use a programmatic solution though, something that uses the the Graph API or EWS...
Feb 15 2021 10:01 AM
@Vasil Michev Thanks. I am looking for a 3rd party solution that possibly uses an API to manage the calendar.
Feb 16 2021 01:38 AM
Hi @Vasil Michev,
could you please let me know if it's possible to create a "programmatic solution" that does not use Microsoft 365 account?
Feb 16 2021 01:58 AM
@Victor Ivanidze I agree. Do not want to have to manage 15 accounts for admin purposes of peoples calendars.
Feb 16 2021 09:31 AM
@Victor Ivanidze Isnt that what Application permissions are for?
Feb 16 2021 09:39 AM
Hi @Vasil Michev,
thanks for your answer. If saying "application" you mean Azure-based one, then I think anybody need an office 365 account just to create the Azure application itself. It might be I'm wrong here.
Feb 16 2021 11:40 PM
You dont need a "dedicated" account for that, if you are using O365/Azure AD already, you can create/use AAD-integrated apps.