Jul 13 2018 07:55 AM
Deleted a user via the online Admin Center, so they're not shown in any active user lists (or any user lists); however the address still forwards onto the formerly assigned recipient. any ideas how to stop? Thanks.
Jul 13 2018 11:58 AM
SolutionFor starters, run a message trace and check the details to see what exactly happens with the message. It can be redirected by a mail flow rule, which doesn't need any mailbox in order to function.
Jul 15 2018 12:25 PM
Jul 15 2018 11:14 PM - edited Jul 15 2018 11:14 PM
When you remove user (and mailbox) they'll be in a "soft deleted" state for 30 days. I'm not 100% sure but I think that the soft deleted mailbox might still forward messages. Removing the mailbox completely could help in your case.
To completely remove the user (and mailbox) you need to run the following PowerShell command:
# Connect to Office 365
Connect-MsolService
# Remove the user from the recycle bin
Remove-MsolUser -UserPrincipalName <your user's UPN> -RemoveFromRecycleBin
Jul 13 2018 11:58 AM
SolutionFor starters, run a message trace and check the details to see what exactly happens with the message. It can be redirected by a mail flow rule, which doesn't need any mailbox in order to function.